416 comments
  • archey16y

    Netflix is just getting more expensive and less interesting to me. With all of the content I like being taken off to be hosted on network exclusive streaming platforms that I refuse to pay for - I'll probably eventually just cancel Netflix as well going back to the tried and true method of just buying bluray box-sets of the content I want to watch.

    Or piracy.

    I think the critical mistake that all these megacorps are making is that people don't actually want to pay for a bazillion streaming services. That's the reason we cut the cord in the first place. People hated being locked into packages and this is basically the same thing - you need the "NBC" package for The Office or the "CBS" package for Star Trek. I can't be bothered to spend all that money.

    Netflix was worth it because it made accessing so much content easier than piracy, but with everything getting pushed into a walled garden "package" approach again...piracy will be easier again.

    I get HD over the air with less than a dozen chanels, and that's often enough to keep me distracted if I'm not feeling up to playing a videogame or watching a movie.

    • noelsusman6y

      Of course people would rather pay $10 a month to access everything, but that's just not sustainable. Look at Netflix's own financials. They got into content creation and they're now deep in debt despite their massive subscriber base.

      I also don't get why everyone is clamoring for one company to control all video entertainment distribution. Isn't that what we hated about cable? Didn't we beg for the ability to pick and choose what we actually want to pay for? Now we finally have that and people instantly want to go back? Why?

      If Netflix doesn't make enough content that interests you then stop giving them money and give it to whoever does instead. I thought this is what we wanted.

      • atombender6y

        People aren't asking for a single distribution channel in the sense of a single monolithic company owning all the IP. They do want (1) convenient apps that aggregate, such as Apple TV and Amazon Prime Video, and (2) a way to get all the content without having to pay lots of individual companies (I'm subscribing to around 5 streaming services myself).

        Why can't video be like music? Spotify and Apple Music aggregate pretty much all the music in the world now. You don't have to sign up Warner and Sony and a thousand other labels to play music. There are stragglers, of course, but they're getting fewer. If this model works for Spotify et al, why can't it work for movies and TV?

        Moreover, all the music is licensed through a single IP rights licensing system. It's what allows music to be played on the radio and so on. I know very little about how it works technically, but it seems to work just fine.

        • dragonwriter6y

          > Why can't video be like music?

          Music is still fighting being “like music”.

          > Spotify and Apple Music aggregate pretty much all the music in the world now.

          There have been a number of recent media reports about how exclusives, which never were absent from streaming music, are playing a bigger role now.

          > You don't have to sign up Warner and Sony and a thousand other labels to play music.

          Well, yeah, we haven't gotten to the point of the content owners taking their ball and going home in music yet, we’re in more the Netflix and Blockbuster bidding for exclusives phase when it comes to music. But we know where that ends up.

          > Moreover, all the music is licensed through a single IP rights licensing system.

          No, it's not, it's just that public performance licensing has a small number of agencies that most artists are affiliated with, and offer blanket licenses, so you don't usually have to deal with individual content owners.

          But no one is putting the ki d of money into an album they do into a major motion picture and hoping for that kind of return, so video (at least the top tier) isn't going to look like that.

          • badestrand6y

            >> Moreover, all the music is licensed through a single IP rights licensing system.

            > No, it's not, it's just that public performance licensing has a small number of agencies that most artists are affiliated with, and offer blanket licenses

            At least in Germany we have a single agency (GEMA) that acts on behalf of virtually all artists worldwide. They are responsible for a range of licenses, be it for bands that want to cover a song on their new album, a bar that wants to play music or a music streaming service that wants to get started.

            In my experience it is a tremendous help to have a single entity for licensing that even has ready-made rates for most things.

            I don't see a reason why this could not exist for movies as well. Cost-intensive productions can easily be reflected by tiered pricing so that it costs more to stream/show Jurassic Park than some independent movie.

          • lonelappde6y

            Right. Streaming video will be like Spotify as soon as Disney+ finishes buying every IP franchise.

            • NotSammyHagar6y

              I wonder how far they can go before they are told they can't buy anything more? I think they have too much right now.

              • Nexxius6y

                Probably at about the same point Taco Bell is viewd as "Fine Dining"

          • 6y
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          • richardw6y

            Radio probably prevents exclusives to some extent. If you can't get your song onto general radio you're going nowhere. Can't have exclusive online when radio isn't.

            (generally, obviously there will be exceptions.)

        • nickv6y

          Because Music isn't TV or film. The vast majority of revenue for most artists come from live performances.

          It's not like the cast of Stranger Things can go and tour the world and perform a live Stranger Things inside stadiums. It doesn't work that way.

          Additionally, Spotify, especially, has done wonders for obscure discoverablity with Discover Weekly which incentivize smaller bands to support it (because again they make their money from tours). Discoverablity is much easier tho when it requires a 4 minutes time commitment while commuting with headphones as opposed to a multi hour commitment of film or TV.

          They're not at all even remotely the same beast.

          • VBprogrammer6y

            > It's not like the cast of Stranger Things can go and tour the world and perform a live Stranger Things inside stadiums. It doesn't work that way.

            I for one would totally pay to see that.

          • tjoff6y

            It doesn't follow that they need to be exclusive. It's just that exclusive titles are the best way to market your own service.

            It is quite profitable if you are among the very few popular services. But now it's just a tragedy of the commons situation.

            Yet again there is no practical way to watch a given serie/movie. Which is the whole premise of streaming services.

            So yet again piracy gives you better quality with less fuss.

          • Twisell6y

            This was absolutely true... before the Star Wars franchise in 70’s. And I’d bet that "stranger things" derived products are massively more cash producing than any artists live performance.

            The real question is about independents, not blockbusters.

        • adventured6y

          > People aren't asking for a single distribution channel in the sense of a single monolithic company owning all the IP. They do want (1) convenient apps that aggregate

          I generally agree with that. I don't care about one platform at all. I'll pay up to ~$30 total per month for nearly everything (TV + movies), whether that's on one site or spread across four.

          With the way things are going, it looks more likely that I'll just frequently turn subscriptions on and off. That's the routine I've found myself in the last year or so. I might watch some shows on HBO or Showtime, then when they end for the season I kill the subscription. I might maintain one central subscription, such as Prime (which makes it easy to add and remove other 'channel' subscriptions). This seems to be how a lot of consumers are behaving now.

          • lonelappde6y

            Premium cables costs $100/mo, and some stuff is still pay per view. Why wout you expect to get it for $30/no?

            • hiram1126y

              Not the parent, but because that's all I'm willing to pay for Hollywood's mostly recycled content.

              Push the price to more than $30, and I'll just use my antenna and find other things to do. I cut the cable cord years ago, and I lived.

              Only when when reasonably priced subscriptions like Prime, Netflix, and maybe HBO or Showtime, often rotated, could be had for $30 / month did I come back to Hollywood.

              Exact same for music. I'm old enough to remember making $6 / hour at the grocery store and then taking my paycheck straight to BestBuy to purchase $17 CDs. But ever since I got my first DSL connection about 20 years ago, the music industry hasn't earned a cent off me.

              Only recently did Spotify at $10 / month bring me back as a customer. I guarantee you if I start finding songs I want to play are premium priced or missing, or they start raising prices like Netflix, well I guess the music companies won't be getting my $10 anymore either.

              The $100 / month for commercial TV that Cox, Comcast, and friends have enjoyed, same as the $17 / CD that the music industry once took for granted, isn't going to work with the next generation like it did with the Boomers. We don't have as much disposable income, and there are too many other options out there.

            • singron6y

              I saw a chart a while ago that showed how much of your subscription your cable company forwarded to the content networks. Most channels were cents per month. ESPN was highest by far and was still only 5 dollars iirc. It seems like if your ISP is already providing connectivity, you should be paying closer to these prices.

        • noelsusman6y

          This is a good point, though Spotify hasn't been without its bumps. It has lost money almost every year and substantially reduced the total amount of money artists receive from people listening to their music. Artists have been forced to find alternative revenue streams to remain solvent, and it has taken a hammer to the "middle class" of musicians.

          All of this has been great for the consumer since we get cheap music, but if we want to port the same system over to shows/movies then we need to think through the implications of reducing the total amount of revenue that content creators get from people watching their content. Where are the alternative revenue streams? You can't take a TV show on tour.

          It's definitely possible, theoretically, but I'm not sure it's possible at a price point that people actually want to pay. Making video content is orders of magnitude more expensive than making music.

          • wool_gather6y

            It's funny; I think that Spotify is an insanely good deal. I would absolutely pay more for the service, a lot more. I'd probably use it more if I were paying more, too, so maybe it wouldn't work out for them. But in my opinion, they're underpriced.

        • toast06y

          > Why can't video be like music? Spotify and Apple Music aggregate pretty much all the music in the world now

          Compulsory licensing in general, and specifically for radio style plays makes a big difference in the rights landscape. Movies and TV don't have anything like that, so you have to get agreement with content owners to do anything.

        • wang_li6y

          > a way to get all the content without having to pay lots of individual companies

          Ironic, as a decade ago the complaint was that we need a la cart pricing. Now that it's happening everyone is complaining about it being too expensive. What it seems people really want is the cable all you can eat buffet model, but at a 90% discount.

          • SomewhatLikely6y

            A la carte paid to a single provider. Not five different monthly payments, logins, and likely five different apps with slightly different ux and controls.

          • wool_gather6y

            À la carte means you pay for the ITEMS you consume. This is absolutely not à la carte. This is multi-prix fixe pricing.

          • didibus6y

            I'm not sure it is happening though. Can I just say... pay 10$ a month for access to 10 TV shows of my chosing?

            Or even better would be to pay by the minute at a rate where it ends up that 1h of TV every month is around 10$. But where the selection of shows is the entire catalogue of all shows ever.

            • xiphias26y

              It sounds great, but as the content is already created, this business model doesn't reflect the real cost of business either. The more people watch the same shows, the better the synergy between content creators and viewers.

              • NotSammyHagar6y

                Well, a big company can work to make money on all their productions, like when they make a ton of money with a few big shows like say friends. I have a vision that a lot of money goes to the endless division of licensing to all those middlemen negotiating small different broadcast allowances, that have to be implemented, enforced, checked, have lawyers on both sides, produced etc. That's overhead must waste a lot of money. What if every programmer had a middleman negotiate your wage and take 15%? That wouldn't make it more productive, but would pay for a lot of useless businesspeople in the middle.

              • didibus6y

                Right, but I think you're conflating two things. How a business will successfully offer what consumers want in a sustainable manner and what consumers would want. Saying, that wouldn't be a viable business model doesn't mean that if someone could make it viable it wouldn't allow them to take over the market and shake the industry, since it would deliver on what customers might want most.

                And that's kinda what Netflix had set out to do at first, and I'm hoping are still trying to do.

        • ctack6y

          The way I understand it, the aggregators don’t pay at all well. Bands and producers make their money playing gigs these days and try to make it big where there is mega money in everything including the aggregator exclusives. Generally the aggregators pay badly, but do mean exposure. TV shows can’t work like that, they have much higher overhead and actually need to be paid.

          • atombender6y

            And yet you can get a wealth of TVs and movies from various streaming services today at around $10/mo each.

            If studios all pooled their IP in a single marketplace under a compulsory, fair licensing scheme, the calculation would be about the same, because currently most streaming services don't overlap much (though in some cases you can find movies on both iTunes and Google Play, for example).

            What would change is that the current aggregators' revenue would shrink and their ability to have exclusive content would disappear. A company like Netflix would become just another content provider competing for views in a single marketplace.

            Perhaps a better analogy is the movie theater business. Movie theaters generally show movies from all rights holders (though I'm sure studios also compete for the best screens for tentpole launches). Theaters share revenue with studios. In principle, anyone can go to any theater to see a movie of their choice, and theaters can show the movies they want as long as they license them. It's not on-demand, but that's pretty irrelevant. Also, I can start a movie theater and start showing movies, as long as I abide by the licensing rules.

        • godzillabrennus6y

          I basically have this with Hulu. I pay for the live tv package and cloud dvr. It lets me access a back catalogue of streamable content for each “channel” in my package.

          I have hbo/starz/and the big name cable channels for about $140/month with 200gb of cloud dvr.

          My only real complaint is that I can’t download content to my phone for flights.

          It’s not $12.99/month but when I’m traveling in Asia I can VPN back to my house and watch whatever I want off the cloud DVR.

          • 011000116y

            Oh, only $140/month? What a deal...</s>

            Bring it down to $60-$80 and I'd consider it.

            • gambiting6y

              All of these values are insane to me. People really spend that much to effectively watch TV?

              • jasonlotito6y

                No.

                With "effectively TV" you had to sit down at a certain time and watch it at that time. You had a selection of shows you could watch on a number of channels.

                What the person here is talking about is $140 for something that is not "effectively TV." They can watch it pretty much where ever they want. They can watch it without commercials. They aren't limited to the shows or channels available on their provider. They get instant access to movies they want to watch, when they want to watch it, without need of special, single use hardware.

                > All of these values are insane to me.

                It's a special kind of hubris to to assume that everyone else is insane and you are not when you admittedly don't understand the topic at hand.

        • gambiting6y

          >>Why can't video be like music?

          Because with music I literally don't care what I'm listening to. If famous artists left Spotify I couldn't care any less - I just want a playlist with "music" and that's good enough for me. With video, I don't want random TV shows - I want specific ones that interest me, and either they are available on Netflix or they aren't, the fact that there is 10k other shows does nothing to justify the subscription.

          • atombender6y

            Most people care about what music they listen to; Spotify's main mode of function isn't "random" like live TV. Moreover, while you might consider music to be a "random" experience by design, streaming movies/TV doesn't have to be. I was talking about the licensing model, not the consumption model.

          • freeflight6y

            But just because you don't care what you are listening to, doesn't mean that nobody does, most people I know are rather picky with their music.

            Just like you apparently care about what you are watching on VoD services, even tho there are also plenty people out there who use VoD as "background noise" and often couldn't care less about the actual shows.

      • inetknght6y

        > I also don't get why everyone is clamoring for one company to control all video entertainment distribution. Isn't that what we hated about cable? Didn't we beg for the ability to pick and choose what we actually want to pay for? Now we finally have that and people instantly want to go back? Why?

        1) I don't want to pay for content I won't watch.

        2) I don't want to be required to pay for content I won't watch in order to watch content I want to watch.

        3) I want to easily watch the content I want without needing to have dozens of different separate accounts or services. I mean similar to "press button, get bacon" style of easy.

        4) I want to pay in money and nothing else. I don't want to pay with my data; I don't want to pay with my viewing history.

        5) I want to watch whenever and wherever I choose, no take-backs.

        • OkGoDoIt6y

          Amazon, Apple, Google, and Microsoft all offer paid rentals of nearly anything, on a per movie, episode, or season basis. So what you are asking for definitely exists. It’s just priced disproportionately high compared to the streaming packages that are popular these days.

          • toast06y

            $4/movie when i could get a month of X service for $8-12/month is kind of too high. Pay per episode for the TV shows I want to watch is too high almost whatever the price (who would pay anything to watch the logan's run tv series??)

            Maybe we can get a frequent renter's club. $20/month for 8 movies (two a week) and 20 episodes?

            • Wowfunhappy6y

              I agree movies are expensive.

              However, I’m very okay with iTunes’s <$3 per episode. Sure it’s more than most vod subscriptions, but the shows are mine forever, and I can buy just about whatever I want.

              If I watched more TV overall, it might get too expensive, but I don’t, so quality over quantity.

            • jcims6y

              The Amazon Prime model works decent i think. Bunch of included content and stuff that’s too expensive to throw in for free gets a rental charge.

              Was trying to find John Wick 3 this weekend and no joy. I would have paid a premium for that.

          • Wowfunhappy6y

            * Except, annoyingly, for Netflix and Amazon originals. I waited a year for Stranger Things Season 2 to come out on BluRay. :(

          • 6y
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        • bcrosby956y

          Use PLEX, buy dvds, and copy them onto your PLEX server. It satisfies all of your listed requirements.

          • hiram1126y

            Yeah if you have tons of free time and want to watch the same DVDs over and over.

            Some of us don't have that much time anymore (I did run Plex when I was younger, though). I'm either willing to pay about $$25-$30 / month for a few services like HBO and Prime without commercials*, and available in demand, with plenty of quality series to keep my 1 hour / day TV habit satiated, or I'll just take my ball and go home. Cable TV and $100 / month for 30% commercials is something I can and will live without.

            • 6y
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        • ohithereyou6y

          The only system that can cover all five of your points right now is piracy.

          1) No charge, so you're not paying for content you won't watch

          2) Same as 1

          3) A torrent client speaking RSS + a private torrent site that serves RSS covers this

          4) You pay with nothing - no money, no data, and no viewing history

          5) Files without DRM can be played on any device and cannot be retroactively deleted by the service provider

          Piracy really is most often a services problem.

          • jogundas6y

            That's right! It would be interesting to see how torrented series statistics correlate with online streaming prices. My feeling is that as Netflix-like services become more expensive and/or fragmented, piracy picks up. Don't have any numbers to back this up with though.

          • austhrow7436y

            Physical discs.

            • snuxoll6y

              DRM, high cost, and ironically, poor availability (I bought all the seasons of ER in 1080p off iTunes, there exists no Blu-Ray sets for the show and the DVDs are often more expensive than what I paid Apple for digital copies that I promptly stripped the DRM from)

        • lonelappde6y

          And the silent 6) I want DVDs, but without the physical disc management and without the high cost and without the DRM that makes publishers feel safe distributing digital content.

          • thirdsun6y

            Same here. I want Bandcamp for video.

      • Alupis6y

        > They got into content creation and they're now deep in debt despite their massive subscriber base.

        I've found that while Netflix has some decent original content - the overwhelming majority of it is garbage and totally uninteresting.

        Sometimes I feel some of the Netflix Originals where mothballed from normal venues, so Netflix picked it up, failing to realize why nobody else wanted to produce it in the first place.

        As just an example, I was a huge fan of Arrested Development - but continuing that show where it left off after ~10 years of not being on air... it just didn't "have it" anymore...

        And... when I search for a movie, it seems about 90% of the time they don't have it. Instead, they recommend a bunch of Netflix Original's that totally aren't what I'm looking for.

        • addicted6y

          The best Netflix originals are the British shows they've rebranded as Netflix originals in the US.

          The actual Netflix created ones have largely missed the mark for me.

          • ljm6y

            And a lot of 'Netflix originals' over in the EU are essentially localised variations of a theme.

            The theme is usually the end of the world, zombies, or the dead coming back to life. Or some horrible phenomena at the edge of a forest, and the once peaceful town is under attack from the supernatural.

            What makes it worse is that Netflix now dubs foreign content by default to make it all look English. And they do their best to trick you.

            • dreamcompiler6y

              You can still watch it in the original language with subtitles. It's just a setting.

              But yeah, why is everything about "horror forests" nowadays? It's been done to death.

              Maybe because so many people nowadays have never seen a tree?

            • jrnichols6y

              what's frustrated me about Netflix originals is the same thing that drove me away from a lot of traditional TV - some awesome shows being cancelled after 2-3 seasons. I had hoped that Netflix would at least give their own shows a good story arc, but nope. they're doing the same thing Fox/CBS/NBC do.

              i still much prefer shows without commercials, though.

          • Consultant324526y

            I enjoy the standup specials. I remember when Comedy Central used to have stand up comedy. But I also remember when MTV was mostly music.

            • Beldin6y

              Remark that that past evolution (of niche formats) does not bode well for the future of streaming video.

              Case in point: I expect ads to arrive (within a decade) to streaming videos, much like they did for cable.

              (Cable's main advantage in the early days was the lack of ads - or so I'm led to believe)

              • cgriswald6y

                They’re already here. I even pay Hulu extra for no ads only to be greeted occasionally by a statement that due to licensing agreements a video has to have ads. And even the things that “don’t have ads” have ads for their other streaming videos, or try to cram ads in between auto plays.

              • dreamcompiler6y

                True. In the early days of cable networks there were no ads. But slowly they came back when they realized people would tolerate them.

                Now cable seems like mostly ads with a little bit of ghost hunting sprinkled in.

        • b_tterc_p6y

          > the overwhelming majority of it is garbage and totally uninteresting.

          This is true of pretty much all tv. Because most people want that.

          • Alupis6y

            If I'm going to search through a bunch of listings, and select a show that's part of a series, all just to have something on while eating a 20 minute meal, I feel like I need to have something good on that I'm committing too.

            On the other hand, if I turn on my cable box and Dog the Bounty Hunter happens to be on and halfway through an episode, I'll watch it until I'm done eating and be done with it. I don't actually care what going on in the episode, and I'm only half paying attention. It's mostly just noise and moving pictures in the background.

            That's "disposable" television, and it's only something that you can get from an always on network.

            Netflix requires more effort, and with that effort I feel I should get something good out of that time. Instead I spend 30 minutes looking for something to watch only to give up, switch back to network television, and eat my now cold meal.

            • conductr6y

              Seems like they could use their content to create “channels” that essentially mimic a broadcast schedule

              • xaedes6y

                I am still hoping for this to happen.

            • b_tterc_p6y

              I get that people do this and the mental path that leads there. I don’t get people who are self aware of doing it and still complain. If you’d be comfortable randomly watching garbage so long as you don’t expend effort to choose it, then pick randomly. Alternatively if there’s nothing on it you want to watch, don’t watch it.

              I think this comes across as condescending but I really don’t get it.

            • alexashka6y

              A 'random offering' button or channels based on a theme that mimic traditional tv channels would be trivial to add to Netflix, and something they should seriously consider :)

          • dreamcompiler6y

            Sturgeon's law applies.

        • noelsusman6y

          Everyone thinks the overwhelming majority of all content is garbage and totally uninteresting. You might be surprised to learn that 31 million accounts watched Adam Sandler's most recent Netflix movie within the first three days, rivaling Stranger Things numbers. I remember the Internet laughing at Netflix for investing so much into Adam Sandler.

          And Netflix (correctly) abandoned being a movie library service a long time ago. They're pretty much just HBO with a more broad appeal now.

      • iamnotacrook6y

        "I also don't get why everyone is clamoring for one company to control all video entertainment distribution. Isn't that what we hated about cable? Didn't we beg for the ability to pick and choose what we actually want to pay for? Now we finally have that and people instantly want to go back? Why?"

        I don't know about anyone else but I'm interested in shows, not channels. I'm not going to sign up to 10 channels - that'd cost too much and some months I'd probably watch nothing on some of them. If I could pick and choose which shows I watched I'd have no problem with a low-friction "sign up via email and pay for what you watch" but that's not the offer. Your suggestion is fine for people who are rich and have loads of time to watch hours of tv every day. That's not the target for these companies though - they recognize it's a zero-sum game and want it to be them you pick over Netflix (or vice versa).

      • NeedMoreTea6y

        Content creation? Unjustifiably huge budgets on stars, sets and effects with pocket change relatively speaking for the scripts and stories, especially after the first season. $100m to buy a minor series about comedians in cars that cost $100k an episode to make. $100m! No wonder their financials look ropy.

        > Didn't we beg for the ability to pick and choose what we actually want to pay for

        Erm, no? Don't know about the US but the UK experience of cable and satellite was a basic package with dire content, then every interesting thing was £££ extra. By the time you had a reasonable selection you were at £50-£100 a month. more if you wanted the sport channels. So we didn't cable cut, we never signed up in the first place. Compared to the licence fee it was always appalling value. Netflix want nearly a whole BBC yearly licence fee, and deliver a tiny fraction of the content. Not that I like all the Beeb do. :)

        When we cancel Netflix (very soon going on current programmes), it'll be back to terrestrial only as none of the streaming services now have "enough". So whatever comes to the BBC and Channel 4 then. I'd start torrenting again before subscribing to Amazon, Disney or whoever just to watch one interesting series, then hope I remember to cancel timely enough.

        • 6y
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      • mjevans6y

        The Industry can't get this simple message in to it's collective head:

        The convenience needs to be better and cheaper (including perceived risks') than piracy to win.

        These are the things they MUST do:

            * One payment, that's reasonable.
            * All the content from FOREVER accessible FOREVER in one place.
        
        Honestly, that's it for most people. For me they also need to...

            * Be DRM free so that it actually works on OSes that respect my privacy.
        • icelancer6y

          >> The convenience needs to be better and cheaper (including perceived risks') than piracy to win.

          Exactly. People saying "well it's not profitable" or this that and the other are missing the boat. Piracy is always going to exist and it's always going to be basically free. There is no beating that. That is the new reality we are in.

          Now, they must adjust to that reality, whether they like it or not. Many services have and many people pay plenty of money because of it. But we're rapidly moving to a place where piracy is simpler than what we have now, which is embarrassing for paid services.

          • edanm6y

            It kind of sounds like you're getting your history backwards here.

            Piracy has existed for almost 2 decades at this point. Back then, people were making the argument that the industry needs to adjust, needs to make things as simple and cheap as piracy is, etc.

        • Freak_NL6y

          It would be nice if this problem could be solved through cooperation rather than just hoping a unicorn will appear.

          A flat subscription fee, perhaps with tiered pricing in terms of content resolution and number of concurrent users in a household.

          Figure out some fair distribution key for the viewer's contributions. Newer content gets a higher slice of the pie to encourage investing in new content, but older content under copyright (like a 40 year old film) will still bring in some money, and it makes sense to make a back catalogue available.

          Allow users to use their own clients if they wish (technically possible if you forget about DRM), and let enthusiasts create a user experience no platform has ever seen that can rival the ease of use of piracy (e.g., Popcorn Time, and similar services).

          Start out as a conglomerate of big studios with a clear short to midterm business model, but aim to set up a non-profit custodian in the long term to handle the maintenance and development of the platform, and make it possible to represent any content owner in a fair way — because if you don't, you'll end up the target of anti-trust lawsuits.

          This won't happen because of greed of course. Ah well, there is always piracy to supplement a Netflix/Disney/Whatever subscription and just pretend it does exist.

      • ninth_ant6y

        You’re making the alluring mistake of thinking of a monolithic “we” who all want the same thing.

        In reality people have many preferences and desires, and they pay for streaming services or not for a variety of reasons.

        Some people are maybe sick of being stuck with a giant cable company and are happy to pay for many streaming services. Other people likely still have cable and use streaming to supplement that for specific shows. Others have different reasons.

        • mc326y

          Maybe they can have different subscription levels for different audiences, either resolution or content library or freshness. Although seeing that it’s artificial and only the resolution could have justification I’m not sure enough of their subscribers would identify of find value in that differentiation.

      • ilikepi6y

        > I also don't get why everyone is clamoring for one company to control all video entertainment distribution. Isn't that what we hated about cable? Didn't we beg for the ability to pick and choose what we actually want to pay for? Now we finally have that and people instantly want to go back? Why?

        Well, that's only half of it. The other half is that people became fed up with their bills, not realizing that everyone has a unique subset of channels they liked, and paying for the full bundle was a way to subsidize all the other channels.

        Sadly it's rather difficult to balance these two issues.

      • icelancer6y

        >> If Netflix doesn't make enough content that interests you then stop giving them money and give it to whoever does instead.

        This isn't the alternative reality Netflix and others are fighting. People are just going to pirate it if they can't offer it easily and at a price that the market will accept. There is no escaping that. It is on them to adjust, not the consumers.

      • wnevets6y

        >They got into content creation and they're now deep in debt despite their massive subscriber base.

        because content companies started holding their content hostage for higher fees or outright refusing to allow netflix to license it. Netflix creating their own content was a matter of survival.

      • hanklazard6y

        Or check out DVD.com (old-school Netflix) if you’re looking for selection. It’s way better for movies and TV shows if you’re willing to wait a few days.

      • autokad6y

        I think streaming is incredibly worth it. if you watch anything with advertisements, that's typically 1/3 of your time watching commercials, thus if you make 50 an hour, you pay for your streaming service in just 1 hour. 10 hours if you make a 10th that, which its still paid for in a week for most people. its a fair argument that I spent about a year of my childhood watching commercials. thats 3240$ in netflix subscriptions to get that back.

        I think streaming has incredible value, and broadcast television's value proposition is extremely poor. I hope once people start doing the math, tv commercials is a thing of the past, or at least there is 1 commercial per break.

        that being said, netflix does have some deep concerns for me if I were to invest in it. its still never made a profit, subscribers are maxing out, and competition is just getting started.

        Netflix has also been extremely liberal politically, and that's a recipe to divide your customer base by 2, something with their extreme debt loads is problematic.

        • alecco6y

          > Netflix has also been extremely liberal politically, and that's a recipe to divide your customer base by 2, something with their extreme debt loads is problematic.

          I'd say it divides by more than half. I don't want any politics with my entertainment as many other people do. Even if the politics are aligned to my own. It becomes annoying as "preaching to the choir".

      • rorykoehler6y

        You can only watch so much content. Streaming platforms should pay the content creators based on what is actually watched. The fact that they chose to also produce content is irrelevant. That's a completely separate business and if they mixed their books that's their mistake and they have to deal with it.

      • 6y
        [deleted]
      • topranks6y

        Nobody wants “1 company to control all content.”

        What we do need is something like the music industry has. Subscribe to Spotify, Deezer, Tidal. They all pretty much have the same stuff, with slight differences in UI and the odd exclusive to differentiate them.

        That’s what they need to do - cross license. They can even have a delay before they do so for their own content or whatever.

        Just the admin of subscribing to 20 different services is enough to make me subscribe to none.

      • 011000116y

        > I also don't get why everyone is clamoring for one company to control all video entertainment distribution. Isn't that what we hated about cable?

        No. We hated cable for the high prices and bad service which were enabled by physical monopolies.

        If the backend was based on open protocols, you could buy an aggregating frontend from Netflix, Hulu, TiVo, etc and then buy whatever content you like from whatever content owner you like.

      • deegles6y

        Why is it not sustainable? Because of content licensing fees. If video content was treated (i.e. regulated) like radio with a fixed price per minute then there would be competition for one stop streaming services instead of walled gardens.

      • e406y

        How much did Netflix pay for the Rock and Chappelle specials? I read it was over $100M, for both men's specials, and that was what, less than 10 hours of programming? No wonder they are deep in debt.

        • e406y

          Rock: $40M

          Ricky Gervais: $40M

          Chappelle: $60M

          Eddie Murphy: $70M

          $210M for less than 20 hours of programming. Wow.

      • cyborgx76y

        > I also don't get why everyone is clamoring for one company to control all video entertainment distribution.

        Sounds like a perfect case for publicly funded infrastructure to me.

        > Now we finally have that

        We don't. We still have the one or two things we want packaged in with a ton of stuff we don't.

        It's actually worse. Each package (subscription platform) has one or two things we want distributed accross all of them, which a bunch of stuff we don't want packaged in.

        Not seeing how this is a good system.

        • crystalmeph6y

          >> I also don't get why everyone is clamoring for one company to control all video entertainment distribution.

          >Sounds like a perfect case for publicly funded infrastructure to me.

          Why would it be a case for publicly funded infrastructure? We’re talking about entertainment, not highways or clean water.

          As a consumer, yes, I would prefer an option to pay only for the shows I want to watch, but I don’t see why your tax dollars should fund my preferred method of entertainment.

        • hiram1126y

          > Sounds like a perfect case for publicly funded infrastructure to me.

          No thanks. My paychecks, after state and fed taxes, fica, retirement, insurance, etc are down to literally half of my actual salary.

          I don't want another few percent pilfered so I can subsidize my fellow Americans' NCIS and Dog the Bounty Hunter habits.

      • lonelappde6y

        The too common refrain is people arguing talking themselves in circles trying to prove that they should get more content for a lower price due to some incoherent ad hoc theory of economics. Paying a la cart is "ripping us off by nickel and dime", and bundling is "cable packages, ugh".

      • didibus6y

        > Didn't we beg for the ability to pick and choose what we actually want to pay for?

        Yes, and that is slowly disappearing, as everything is becoming isolated again and bundled with extra crap I don't care about.

      • 1337biz6y

        It's not a reasonable argument. If things are not super convenient many will just go back to piracy. The content house brands are just too weak to be able to demand a subscription.

    • JTbane6y

      >People hated being locked into packages and this is basically the same thing - you need the "NBC" package for The Office or the "CBS" package for Star Trek. I can't be bothered to spend all that money.

      At this point it is very tempting to go back to good, old-fashioned torrents of TV shows.

      • quicklyfrozen6y

        It's certainly a hell of a lot easier to not have to think about where to find your favorites. And once it's downloaded there are (almost) never any playback issues.

        • bamboozled6y

          It’s laughable to me that after all the years of investment and business development in these steaming services it’s still much, much, much easier to use p2p networks to get content you want.

          I wonder if there would just be more profit in injecting advertisements in tv shows and distributing them openly using BitTorrent? Think of the size of the audience, yeah people will cut the ads out but a lot of people couldn’t be bothered.

          • TremendousJudge6y

            The fact that 15+ year old tech developed by some hobbyists (over asymmetrical networks not optimized for it mind you) provides a better service than anything modern corporations can deliver really is amazing to me.

            • TallGuyShort6y

              It's because the corporations aren't really interested in providing a better service to the viewer, they're interested in providing a better service to their advertisers. That said, the idea of embedding the advertising freely is an interesting one, and I wonder if it's been seriously considered by the networks. Probably harder to convince the cheque-writers of the value they're getting, though.

              • sombremesa6y

                > It's because the corporations aren't really interested in providing a better service to the viewer

                I sold all of my Netflix stock (which wasn't a huge number anyway) the moment I saw that you could no longer see reviews of content on Netflix. It was a clear cut sign that they no longer "get it".

                • mancerayder6y

                  I hate to say it, but I miss the reviews+DVD days, where I discovered a huge wealth of foreign directors and their films. And there was even something exciting about DVD envelopes arriving in the mail aftet a short wait, building out the queue that would last a few months, and mailing it back wasn't a nightmare.

                  The loss of ratings was a telltale sign it'd gone mainstream and impersonal, but another one was the autoplay, which cannot be turned off. That's incredibly obnoxious, and loud, as previews somehow always seem to be.

                  Is this all an inevitable consequence of growth and the evolution of mass content or a set of bad decisions?

              • praxulus6y

                Netflix and HBO don't have advertisers (well, except as providers, but not as customers).

                • cyborgx76y

                  That is just wrong. The amount of product placement in Netflix original content is staggering.

                  • TallGuyShort6y

                    I'd be surprised if it rivaled subscription revenue, though. My point is indeed questionable in the context of original content. HBO's kinda proves my point - their original content is much higher quality IMO. There's some old quote about how Netflix needed to become HBO faster than HBO could become Netflix, and I think they're close to losing that one.

                  • siidooloo6y

                    sure, but how much of what you think is product placement actually is, and how much of it is just things being used in their natural context because it would be weird put something fake there.

            • res0nat0r6y

              Free is always going to be more attractive and excuses made by folks who don't want to pay for services.

              Netflix/Prime/HBO/etc all work perfectly fine, just sign up once, login, and that's it.

              Folks are just using this yet again as an excuse to not want to pay more than $10/month for every tv show and movie ever made, but that's not sustainable. It was obvious from the start that folks who wanted to cut the cord and buy content piecemeal would just have essentially a Comcast subscription with 1/10th of the channels, for the same price in the end.

              • bamboozled6y

                Folks are just using this yet again as an excuse to not want to pay more than $10/month for every tv show and movie ever made

                This is absolutely not accurate.

                These streaming services lock you into a specific catalogue of their curated material. There is absolutely no way the statement you made about having access to everything is true. It's also especially less true if you're not living in the US. For example if you're a foreigner in a or regoin country, you're access to certain content is often limited.

                With p2p sharing, none of this is a blocker.

                Then there are other strange developments, let's take the fact that nearly every good album on Spotify now has only the "Remastered" or "Deluxe" editions available for streaming. I don't remember that being part of the deal when signing up. Now I'm forced to listen to sub-par versions of albums.

                Who knows, maybe in 40 years will be thanking people who preserved Terrabytes of original content for the world to access?

                • res0nat0r6y

                  > With p2p sharing, none of this is a blocker.

                  Of course it isn't, because it is illegal and free.

                  > "Remastered" or "Deluxe" editions available for streaming. I don't remember that being part of the deal when signing up. Now I'm forced to listen to sub-par versions of albums.

                  This has nothing to do with Spotify, it is for example when the entire Led Zeppelin original master tapes get remastered in the studio by the label, and they re-release old mono albums or older albums in a better fidelity format then when they were recorded years ago thanks to technological progress.

          • thatguy09006y

            I think the only thing that would work that way would be product placement. The problem would be one person cutting out ads and reuploading it, there'd be no reason to watch the original

            • pessimizer6y

              > one person cutting out ads and reuploading it

              Nobody would care enough. Canada (CityTV?) has those oldschool banner ads that appear at the bottom of the screen for a few seconds and disappear; those work for p2p, too.

              Maybe the answer for content producers is banner ads and product placement, and posting their own content for free. Crawls would be cut out, full screen commercials would be cut out, but nobody cares about unmoving, temporary things, or the kind of car the character drives.

              I'm starting to have a vision of video production as catalog. I wouldn't mind there being a site where I can find out what couch that was in the opening scene, or where the main character got that shirt the spy at the bar complimented her on. Having a site for it might give you some metrics to judge the product placement with.

              Would it be so bad for Ikea to have a few sitcoms where everyone moves through rooms filled with Ikea stuff? Isn't that how free-to-air TV used to work?

            • afiori6y

              except if you publish it properly yourself, a company that would embrace torrents as distribution method and took care of putting it on the relevant site would effectively solve the trust problem that is inherent in choosing a torrent between many.

              • ianai6y

                Why not just edit the video codecs to support calling out to advertisements? Maybe offer people the option to watch the ads at start, end, or usual positioning, too. There would be abuse, but if it were done correctly the abuse wouldn’t be more than current.

                • afiori6y

                  My first reaction would be video player support. You would almost need to force a plugin for that.

                  Something slightly similar could be to distribute an offline player that is the only one that can play your content and that enforces some kind of advertisement.

                  But I would be of the opinion that it is better to go all-in in this kind of pivots

            • NullPrefix6y

              Do you seriously expect someone will go the length of covering all the Ford logos in a car movie? That is the thing about product placement ads, when done correctly, the ad is part of the content.

          • jrnichols6y

            i thought that as well, but there are still some hoops. or in the case of most of the apps for the Fire TV sticks, a new hurdle - unstoppable full screen video advertisements. i've noticed that releases of things like Popcorn Time have slowed down tremendously but Terrarium/cinema/etc for the fire sticks has picked up a lot. and they all have built-in ads now.

            just interesting to me how the scene has changed.

          • boznz6y

            advertisements generally only make sense in the country of origin, the adds would be pointless for anyone else

      • eikenberry6y

        But there is a difference in that you aren't locked into things the same way you were locked into cable, where it was all or nothing. You can subscribe and unsubscribe to different services at different times as you wish. Given you get all the content available during your subscription why would you stay subscribed to all of them all the time. Just subscribe to the ones that have the shows you want to watch at that time and cancel all the rest.

        • cgriswald6y

          Sure. So I subscribe to Amazon for The Grand Tour, the girlfriend subscribes to Netflix for Marie Kondo, the kids subscribe to NBC for THe Office and Disney for Disney stuff, and Mom subscribes to CBS for Star Trek and now I’m back to basically paying for cable for the five shows we want to watch right now, with the added convenience of worrying about dropping and adding subscriptions for as long as it takes these services to figure out a mechanism to prevent this behavior.

      • Mirioron6y

        Or better yet: just don't watch them. There's plenty of entertaining content on YouTube, twitch, dailymotion etc.

      • tzakrajs6y

        If you don't have private tracker access, usenet is probably best for speed and content availability since usenet providers have insane amounts of bandwidth to spare and there are publicly available nzb sites for searching usenet.

    • eridius6y

      People don't like the proliferation of streaming services because of the cost. Buying "just NBC" or "just CBS" is still preferable to the old model of "if you want ESPN you have to get dozens of other channels at the same time". But buying just a single network's content only works if the price is such that you can subscribe to all of your networks and not end up paying more than the old cable model cost you.

      The problem of "now I have to look at a bunch of different apps to see what's on" is solved by aggregators like the Apple TV app (though of course Netflix refuses to participate in that app, I don't know why because it means I don't see Netflix shows when I go browsing my recently-watched stuff in the TV app).

      • kelnos6y

        The issue with "buy NBC" or "buy CBS" is that I don't care at all about networks. I care about particular shows. If I could pay $1/mo each for 20 different shows, I'd be fine with that.

        • eridius6y

          $1/mo each doesn't pay for the show though.

          If all you care about is a single show, buy the show on iTunes. Each episode costs $3, or you can buy the whole season for cheaper (seasons are usually around $30, though it depends on how many episodes are in the season).

    • nilkn6y

      What’s most interesting to me is the rise of YouTube. Increasingly for movies I just rent one, for TV shows again I just rent or buy a whole season unless it’s a show I’m really into, and for “open the app and try to find something randomly” moments I go to YouTube, not Netflix anymore.

    • dontbenebby6y

      I just went to download a movie - legally. I have streaming access, but apparently I can't download it for offline viewing (not even within Netflix's DRM'd app).

      To me, that's unreasonable, especially since the movie in question is >14 years old - at the time of the founders it would be in the public domain by now!

      That being said, Netflix currently has enough content I find it useful - a lot of older shows I never caught on the air like Frasier or Star Trek. But longer term I may ditch it and stick to Prime Video.

    • dragonwriter6y

      > I think the critical mistake that all these megacorps are making is that people don't actually want to pay for a bazillion streaming services.

      That's not a mistake they are making; they are all aware of that. They just want the other guys to be the ones that die first.

    • tolmasky6y

      I am fine paying everyone is whatever convoluted ways, but I'm not OK with this translating to a miserable UI experience. At least TV had a single interface. I don't want to manage apps for shows, and have to search within apps or learn different menu trees for each different app, etc.

      I think there is nothing wrong with wanting to charge me for exclusive content, packages of content, whatever you want. But do not then it actually harder than just channel surfing.

    • edanm6y

      > I think the critical mistake that all these megacorps are making is that people don't actually want to pay for a bazillion streaming services.

      I don't think anyone is making this mistake. It's just still in their interest to sell that.

      And to be quite clear, it doesn't seem like there is a viable alternative that's priced at a level most people are willing to pay.

      Of course people want a super convenient option, that's all in one place, and that's cheap to boot. But... it doesn't work economically. People would also want to all be driving Rolls Royces that cost 5 cents. For some reason, when it comes to physical goods, people understand that that's impossible, but when it comes to digital goods, they don't.

    • Waterluvian6y

      Are box sets still batshit insane? It didn't make sense to me to pay $120 for a week of binge watching.

      • remarkEon6y

        I own The Sporanos, The Wire, and Breaking Bad in box set. I have The X-Files somewhere on DVD, too.

        For shows that are, essentially, an art form it's sort of worth it.

        But you bring up an interesting point, because there are shows that have come out that are on par with e.g. The Wire or Breaking Bad during this steaming age (Chernobyl most recently, and maybe Game of Thrones for some - though I never got into that one). It's hard for me to think that I'll ever "buy" newer shows on hardware.

      • cglace6y

        Some people watch the same show over and over.

      • thebigspacefuck6y

        Resell it for $100 and you paid $20 for a week of binge watching. Buy it used for $100 and resell it for $100 and you watched for free.

        • pessimizer6y

          There's a antagonism towards resale amongst content producers that makes this difficult and the resale prices low.

          • zaroth6y

            Whatever the resale price is, if you buy and sell used then you shouldn’t care, right?

            I think the problem is the likelihood of not being able to resell what you bought (because it was pirated in the first place) is high, the likelihood of getting bad feedback is high, the likelihood of getting your reseller account canceled is high, and the likelihood of the item taking forever to resell is high.... all adding up to “a small chance of recouping your cost with a reasonable level of frustration.”

    • mc326y

      Why does Netflix need to make big budget shows?

      Quite a few smaller (as well as bigger) markets do with cheaper smaller budget shows. Or are they hoping to corner the market before bringing down the hammer on production excess?

    • Gravityloss6y

      With movies you can rent or even buy individual ones online. No subscription required. No packages. Why not for series too?

    • devoply6y

      People hate it but it obviously works, otherwise they would not be doing it. What you need is a religion (or some other sort of huge corporation or union of people) around consuming content that everyone religiously follows that forces the corporations hands. Individually all you can do is pirate or buy.

      • frankbreetz6y

        People hated cable and they are now struggling, people are always looking for something better

  • isbjorn166y

    My problem with Netflix isn't the slate of shows and movies it has in its catalog. It's definitely not as nice as it used to be, but there are a jillion and a half shows and movies out there.

    My problem is that Netflix has taken note that we watch anime a few times a week, which doubtless means we want every single band/carousel/whatever to be about anime. New Anime, Critically Acclaimed Anime, Popular Anime, Watch it Again Anime, Anime Where Characters Wear Hats, Anime Where Characters Float in Hats, and Anime About Hat Making.

    For the love of all let me get some other options in the fucking list before I lose my mind. I like comedies, action movies, sci-fi, documentaries, and historical dramatizations or historical fictions too, you know. Not everything has to have a talking cat in it.

    • adrianmonk6y

      Once upon a time, Netflix gave away $1 million to contest winners in an attempt to get the best recommendation algorithm they could ( https://en.wikipedia.org/wiki/Netflix_Prize ).

      Now the recommendations are just not that great. It's like they're not trying too hard because they are comfy in their market position.

      I have never watched any anime at all (really not my thing), but Netflix keeps recommending it to me despite the fact that I haven't taken the bait once.

      Also it recommends shows to me that it should know through history I've already watched every episode of. Maybe that's on purpose since people watch things again, but I still don't find it useful.

      Also it leaves stuff in "Continue Watching" for like a month after I give it a thumbs down rating and remove it from "My List". That should be a strong enough signal to act on.

      And it seems to recommend stuff based on stuff that I only "watched" because it auto-played. That should not be a strong enough signal to act on.

      The overall point is they seem to have several obvious opportunities to be smarter with content discovery, but they're not taking them.

      • elihu6y

        Perhaps their recommendation engine is working as designed, but it's tuned for some other metric besides maximum viewer enjoyment. For instance, rankings might be influenced by the royalties they pay, or the likelihood that you'll recommend a Netflix-only show to a non-Netflix-subscribing friend.

        • allthecybers6y

          Their discovery algorithm is hideous and on most of their TV streaming apps the search is shit.

      • brownbat6y

        Content satisfaction was more important when they ran a service where you spent several days waiting for and returning a disc.

        The metrics shifted. Subscriber retention just isn't that tightly correlated with them identifying hidden gems for you, that may be an externality we've just lost.

        There used to be a lot of competition in this space, for a few years you could go on free sites designed only to give you targeted recommendations. I think Jinni was one.

        They were just training their engines and became ad networks.

        One other factor, not really anyone's fault -- the massive increase in high quality scripted content has made search less critical. If you fail to find hidden gems in 2003, you get Pirates of the Caribbean sequels and miss out on Oldboy or Goodbye Lenin. Today if you pull up any random streaming service you'll probably find something that's good enough, even if not great.

        It's a little disappointing, maybe there's room for a p2p ML recommendation engine in this space for people who really want to optimize what they're consuming. I'd be into it.

      • tziki6y

        They didn't end up implementing the winning algorithm due to how complex it would be to run at scale.

      • brisance6y

        Or maybe the Netflix Prize was just a PR/advertising exercise. $1M is cheap, all things considered.

      • isbjorn166y

        Wait where's the thumbs down rating?

        • saurik6y

          Next to the thumbs up rating (they only have two possible ratings). It might be confusing as you sometimes (at least on iOS) have to click a thumbs up icon to be shown the actual options with the thumbs down?

          • isbjorn166y

            I suspect they don't have it at all on their Roku channel :( I'll look again tonight, but if I can start downvoting these things, I can at least feel like I'm screaming "no" into the void, which is better than screaming "no" internally. Nobody wants to live through an "I have no mouth and I must scream" nightmare, after all.

            • adrianmonk6y

              Netflix has thumbs down on Roku. That's where I use Netflix primarily, so I'm sure I've used it there.

        • forgotmysn6y

          im pretty sure they removed it

          edit: i could be mistaken though

      • PopeDotNinja6y

        I often enjoy Netflix recommendations that look like shows I wouldn't normally try.

    • randrews6y

      I have this problem with ML and recommendation systems in general. I hope this fad goes away soon and people go back to making simple, understandable, show-me-the-newest-stuff feeds.

      • isbjorn166y

        Right - I just feel like it takes things entirely too far. Not every signal deserves a boost that takes a certain genre of suggestions up to 11.

        These recommendation systems need to be a bit less zealous; I like black pepper, too, but that doesn't mean I want a huge bowl of black peppercorns in cream sauce for dinner.

        • ryacko6y

          People tend to look up movies not by theme, but by actor or director. Could Netflix be okay with categories that don’t fill up entire screens?

          • isbjorn166y

            That blows my mind; I never would have considered people would focus on the actors or the director. Until you said it I don't once thing I ever even considered the possibility! I'm kinda floored right now.

            • ryacko6y

              Actors or directors are a decent indicator of quality.

              Recently I’ve found that old actors in mid-budget productions have the best overall quality.

        • SanchoPanda6y

          They may be doing the math on extremes in categories where relative quality is good given their current catalogue.

      • foobarian6y

        One reason I appreciate broadcast TV is the curation aspect of their limited playlists. The streaming recommendation systems are very lonely - I know they are algorithmic and personalized, and that nobody else will see the same outcome. With broadcast, a human does that work and it is shared among viewers; e.g. some show always airs on Thursdays at 8. Then there is the seasonal cadence, i.e. summer shows, fall/spring shows.

        With algorithmic systems it sometimes feels like reading books written by a Markov chain toy.

      • SpaceManNabs6y

        Netflix didn't always have this problem. They seem to have changed their cold start model within the last 2 years.

      • Mirioron6y

        I think the issue lies with there being a single recommendation tab that gets filled in without enough variety.

    • markkanof6y

      Better than Hulu that now shows us every commercial in Spanish. No one in my household speaks Spanish. The only thing I can guess is that I know ONE TIME my daughter accidentally selected the Spanish translation of one of her cartoons.

      • twiceaday6y

        This is a guess but perhaps your subtitles are in Spanish, and you never use them so they are hidden?

        • isbjorn166y

          Or perhaps some global preferences setting hidden in the shadows to the left somewhere

      • reaperducer6y

        The New York Times app shows me ads in Spanish. Don't speak Spanish. No one in my house does.

        • 4rgento6y

          Well, time to pick up duolingo's Spanish course...

          When life gives you lemons…

      • foobarian6y

        You should petition MaxMind to fix their mapping of your IP address to city/country.

    • Osiris6y

      Year ago, Netflix has a "Not Interested" option.

      If Netflix was recommending something that you didn't care about, you could use "Not Interested" to make it not show up in your list anymore.

      Now, it just keeps recommending these same content over and over again. There's no way to say "I don't want to watch that". There's also no variety to the suggestions.

      I agree that "decision fatigue" is a big deal for me.

      • kovvy6y

        Recommendations used to seem to be affected by your ratings. That may still be the case to some extent, but Netflix's preferences seem to be way, way more important now.

        That aside, I don't live in the USA so it would be nice if Netflix stopped claiming that USA content was local, and non-USA foreign. It's not just their recommendation system that is poor, their general categorisation also is.

    • perl4ever6y

      It seems like there is some pitfall in making a recommendation algorithm that more and more people are falling in to.

      I don't watch TV or have Netflix, but I listen to streaming music, and I noticed something weird. I used to listen to Pandora, and it recommended a lot of different artists that I liked on hearing them for the first time. It single-handedly gave me a taste for 21st century music. But there wasn't enough music in their catalog, so I switched to Spotify. Now Spotify will play more of the songs by people I already like, but very nearly everything it plays that I didn't find on Pandora I hate and it keep playing the same things over and over no matter how quickly and frequently I skip past them.

      It's hard for me to believe that they could be this bad and unresponsive unwittingly, but I wonder if perhaps there is some kind of naive algorithm that is failing.

      ...you may say, why don't I explicitly mark songs "like" or "dislike", but I mostly listen in my car where I can't do that.

      One alternative hypothesis is that different people use Pandora vs. Spotify and the ones on Pandora have better taste, but I can't believe that's all of it.

      • jdsully6y

        Its less risky to give you things you already like than to try and guess if something new will be appreciated. Its the same reason hollywood keeps doing remakes.

        If you only go by statistics and don’t think through the “what if everyone did this” question then giving you the same old content on repeat will have better metrics.

        • zxcmx6y

          Right, it feels like things are optimising purely for “next click”, i.e, what will keep you mindlessly in flow, forgetting the time and consuming more content.

          So if I’m watching a video about TIG welding say, to optimise “next click” I suppose I should be recommended mostly more welding videos, with a smattering of engineering and finally a bit of clickbait mixed in case I’m starting to get distracted.

          If services are optimising for “keep going right now”, they might be modelling as something like a markov chain of “clicked on next” and that’s how we get stuck in this kind of short-sighted local optimum.

      • codingslave6y

        Youtube does this too, and its really killing the recommendations for me. Same thing with Quora, I used to browse Quaora all the time, until the content ended up just being the same. I think in the aggregate these algorithms are driving more engagement, and pissing off some people, but not enough for them to change the product.

      • Osiris6y

        Pandora has almost no variety at all. Even a playlist like "90s Alternative" which should have thousands of potential top songs plays the same songs every time I listen

        Google Play Music has been the best for me in terms of variety, but it's buggy as hell. It freezes up if it can't play an ad for some reason, won't automatically play when bluetooth is connected (like Pandora does), and other annoying things. (I ride a motorcycle so I can't mess with my phone if something goes wrong)

        • onion2k6y

          Pandora has almost no variety at all. Even a playlist like "90s Alternative" which should have thousands of potential top songs plays the same songs every time I listen

          If a streaming service didn't order automatically generated genre playlists by popularity (with a little randomness) people would stop listening to them and start saying the playlists are full of rubbish songs they've never heard of.

        • perl4ever6y

          I don't think I started with a playlist like that. It's been a while, but I think I started with specific artists/music (albeit from the 90s) that I liked. I don't think you can expect individually satisfying suggestions if you request generic music in the first place.

    • pault6y

      Yes! That has driven me away from YouTube and Netflix recently. I know there is an ocean of content out there but when I sign in all I see is the same dozen shitty recommendations that I have no interest in! I watched one comedy special a year ago and my feed is half stand-up comedy now.

      • joegahona6y

        This happened to my friend too. I shared a link with him of a Youtube guy who analyzes classic rock songs, and my friend's entire recommended feed was overtaken by this guy for weeks. My feed isn't nearly that sensitive. I think you and him are in the same experimentation bucket or something.

      • belltaco6y

        On PC you can click on a icon near the video on the home page and say that you're not interested.

      • jrnichols6y

        or your kid accidentally starts playing one of the "mock buster" movies. like the absolute garbage take off of Pacific Rim called "Atlantic Rim."

        Now my feed is full of those. I wish Netflix would stop buying those movies.

    • noelsusman6y

      To be fair to them, everyone is failing at this. Recommendation algorithms, once held up as a crowning achievement of machine learning, have turned out to be terrible at their jobs. Amazon, Youtube, Netflix. None of them have it figured out.

      • TimJRobinson6y

        Spotifys algorithm is amazing, I'm constantly finding new indie bands that I love on it. YouTube is also really good. Netflix is terrible for me, I don't think it's ever recommended a show I've loved.

        • crikli6y

          Huh. My experience is the opposite. Somehow my Discover Weekly was mostly mariachi bands for a month. Finally told it I didn’t like enough of them that it got the hint. Now it’s overloaded with Scandinavian adult contemporary or something. It’s like all the other algorithms from one I’ve seen: listen to something accidentally that’s in a niche and it just loads up on recommendations from that niche.

      • ojhughes6y

        YouTube seems to be a lot better than the rest. I consistently get good music videos queued up, it is great for discovering new music

        • goalieca6y

          YouTube seems to give me clickbait crap with high view counts. Yes it may somewhat be related to my interests but not really.

    • Rapzid6y

      For me it's comedy specials. I don't even like them that much, but they have been plastered all over my home screen for nearly a year. Since they took away ratings and reviews I have to use other sites to try to find good stuff to watch.

      I've been watching a lot more Youtube recently oddly enough. Youtube does a better job of giving me a mix of videos for my interests, and there are a number of great vloggers out there across a lot of my interests posting weekly+ content.

    • _rtld_global_ro6y

      It become more or less just a catalog, often times spent close to an hour just trying to find something might be interesting (not totally shitty), and that's pretty much it: couldn't find anything, just browsing their catalog, with time wasted.

    • ccleve6y

      This is the classic article on that problem:

      My Tivo Thinks I'm Gay https://www.wsj.com/articles/SB1038261936872356908

      • elliekelly6y

        That article was a wild ride back to 2002. From the phrase "techno-profiling" to Amazon recommending "Slave Girls From Beyond Infinity" to Bezos during a public demonstration to WSJ writing "Netflix.com (netflix.com)" so the url was clear to anyone whose browser didn't convert case before making a request. In some ways technology has made a lot of progress and in some ways it really hasn't changed a bit.

  • teilo6y

    Netflix is becoming more and more of a frustrating experience. First they removed all user reviews. Then they removed ratings. (or vice versa. Whatever.) They constantly shift things around in their UI. Even things like "My List" and "Continue Watching" will spontaneously move. They hide categories, and sub-categories, making browsing and discovery a pain. They constantly throw crap at me that I don't care about and will never care about. They auto-play previews, with audio, and there is no damn way to turn it off. Thumbs up/down seems to have no effect on this either. I thumbs down what I don't want to see, and it keeps coming back anyway.

    It's almost as if there is a concerted effort at Netflix to force specific content down your throat. They don't want you going beyond what's visible on their idiotic horizontal scrollers, and they don't want you to know what people actually think about the content they are forcing on you.

    • SkyPuncher6y

      Having listened to podcasts with several important Netflix people as guests, I have picked up that they are unintentionally user hostile. They're so focused on data that it seems they completely forget about the intangible side of enjoying the user experience.

      Seems like they can't see the forest for the trees.

      • vl6y

        The problem is that optimizing for long-term satisfaction metrics is extremely tricky and hard. Such metrics lead to the better user retention, potentially even with less watch time. Paradoxically higher watch time may lead to lower user satisfaction (and decreased retention).

        In ML world these metrics require combining DNNs with methods like Q-learning. YouTube learned these lessons and now probably has the most advanced ML among competition in its’ recommendation system.

        • goalieca6y

          Watch time is bullshit. Focus on making a quality product that people enjoy. My goal in life is not to spend any more time in front of the tv than 1-2 hours per day. Usually it’s just before bed when I relax.

      • closeparen6y

        Stated and revealed preferences are very different. In some ways this is the fundamental problem of media. It killed newspapers, too: once they could analyze readership at a per-article level, it became clear that people who say they value true, in-depth reporting are liars. No one reads that stuff. Content increasingly became shaped by what the data say people actually want, despite it being fashionable to talk about one's disgust for it.

        I imagine Netflix is thinking along these lines. Ratings are performative; engagement metrics tell the truth.

    • Osiris6y

      > they auto play previous with audio

      This. I cannot explain in words how much ire that "feature" gives me.

      I literally will end up just pressing arrow keys on my remote to move to the next suggestion to avoid the auto play feature.

      I often resort to blog articles of "Top 10 new Netflix show" to find new content rather than use Netflix itself.

      • jhhh6y

        It was so bad I had to make a greasemonkey script to block the autoplay elements on my PC. When I'm going to watch on my TV I'll find the show on my phone and then look it up on my TV or just cast it. I actually chatted with them several years ago to complain and they said they'd pass my feedback along so that they could "have this option available soon". They never implemented an option to do this, of course.

    • rurp6y

      Heh, you pretty much nailed all of my Netflix complaints perfectly. All of those factors combined have left a such a sour taste in my mouth, I rarely ever even try to find new shows to watch on Netflix these days, after being a huge fan of the service some years go. The auto-play trailers that can't be disabled and the now-awful recommendations have especially turned me off.

    • foobarian6y

      I hate the autoplay feature. I have to carefully move the mouse cursor along the grid between the thumbnails to avoid triggering it.

    • wes-k6y

      Check out https://chrome.google.com/webstore/detail/netflix-classic/mo...

      It made it tolerable again for me!

  • hyencomper6y

    I think Netflix has lost touch with their consumer base, with most changes such as removal of the rating system being universally criticized. I cancelled my subscription recently as I realized that while Netflix has a lot of shows, there is a dearth of quality content and the search function is not useful. With shows like Friends and Office leaving, there is not much to draw people who like leaving it on in the background. Also, the auto-playing of trailers at full volume is super-annoying.

    • happytoexplain6y

      >the auto-playing of trailers at full volume is super-annoying.

      This was baffling to me. I've rarely had such a stressful user experience as a trailer playing every single time I stop pressing the arrow buttons for a few seconds. Just because I stopped pressing buttons doesn't mean I want to see a trailer for whatever I happened to stop on - it means I'm thinking about something, or reading something, or looking at some other part of the screen, or am not even looking at my TV any more. It's hard to imagine a more malicious UX than one that plays video and audio at you every time you are not giving input. And because it's difficult to even find a state in that UI where you don't have something selected, I found it impossible to "escape" the trailers. It made me feel like I was in an advertising dystopia.

      • BonesJustice6y

        I consider this a serious accessibility problem. Rather than complain to customer service, maybe we should be going straight to their corporate counsel. Frame it as a potential ADA violation. It's actively hostile to anyone who suffers from heightened anxiety, ADHD, etc.

        If there's anyone who can push back against the marketing department, it's the legal department.

        • gjs2786y

          I want to do the same thing to lyft because they refuse to add the simple preference “this rider does not want to talk”

      • marssaxman6y

        The constant jumping and zooming of preview tiles is similarly stressful, especially with the auto-preview... with all the chaos of things moving around and making noise at you, it's really difficult to think clearly about what you might want to watch.

      • jhallenworld6y

        My theory is that it increases the likelihood that you'll stop browsing and just watch something. This would reduce the variety of shows that people watch and ease the requirements on their servers.

        • afiori6y

          I think more than server strain it could be meant to avoid the "mah, I looked for 20 minutes and found nothing, maybe I should just delete the subscription"

        • cameronbrown6y

          If this is true it's a perfect example of Goodheart's law. Maybe they assumed they were making it faster to choose content.

      • mentos6y

        It’s ridiculous I find myself scrolling just to prevent the auto play they need to fix this regression ASAP

      • m4636y

        > the auto-playing of trailers

        There's a case to be made that this is advertising (for shows on netflix)

        • opencl6y

          It is definitely advertising. Back when streaming services were new, the lack of advertising was a major selling point of streaming services vs cable but now they're stuffed full of ads and for some reason the ads are for content you've already paid for.

          • effingwewt6y

            This is exactly what happened with cable. People were told to pay a subscription fee to avoid all the commercials of broadcast television. They got enough subscribers, and began the commercials. Years later and losing 1/3 of a show is the norm.

            This is why all 30 min shows only have a 20-22 min runtime. We have all simply come full circle.

            Hulu is going the same way with their commercials on my commercial free sub, and the commercials are always on content I'm paying extra for (HBO, Showtime, Starz).

            I'm already setting up my Plex server. I'd rather not this be the case, but it's back to setting up scripts to grab from usenets and torrents.

            • m4636y

              What caused me to cancel satellite was when the scifi channel (syfy) started with pop-up show advertisements (with sound!) during a show.

          • jackhack6y

            Which, ironically, is precisely what Cable TV first promised in the 1970s -- an "ad-free" experience! They could offer this unique experience because you were paying the cable company for the costs of carrying the content. Then they realized they could double-dip by charging you for the content, and sell ads too.

            It shouldn't be surprising to see the same behavior patterns repeated with this new crop of wireless cable companies. I'm sure the irony is lost on them though. We become the thing we try to escape. Stare long enough into the abyss...

      • Animats6y

        Fandango put that on their movie theater web site. It's so annoying that I never buy tickets online any more. I just find out the time and buy at the theater.

    • SkyPuncher6y

      I think Netflix is the perfect example of where being data driven completely fails. If you listen to podcasts with important Netflix people everything you hear is about how they experiment and use data to decide what to do. Every decision is based on some data point.

      At the end of the day, they just continue to add features that create short term payoffs and long term failures. Pennywise and pound foolish.

      My wife and I recently cancelled Netflix. Partly because we felt content was disappearing and partly because it felt hostile to actually use Netflix. We got absolutely fed up with all of the autoplay crap, UI restrictions, and other BS that clearly drives "some" stat for them.

      • TheLime6y

        I couldn't agree more. Additionally it feels that for each content that disappears Netflix is replacing it with yet another generic series whose formula has been repeated time and time again.

    • rdschouw6y

      This is THE reason I stopped using Netflix. Besides being bombarded with sound, I was actually halfway reading the description when it is replaced with a running video.

      When my CC was stolen (and blocked), Netflix was the only company who put my service on hold instead of a small grace period which fits the non-customer centric direction they take nowadays, but also my opportunity to see if I could live without Netflix.

      After 2 months, I do not miss Netflix at all. I deleted the apps and I am now on Hulu and Amazon Video.

      I've also started a small collection of DVD/Blu-rays with my favorite shows which I lost. You can pick up complete series on eBay for affordable prices.

    • mrexroad6y

      The auto playing of trailers has been enough to curtail my casual browsing of their app.

      • smolder6y

        I just made a quick greasemonkey script that disables the autoplay at the top but leaves up the jpg splash. If anyone's interested I can share it.

      • protomyth6y

        Yeah, I go to Netflix if I know what I want to watch not to browse. It is very much like a DVD that won't let you skip the trailers.

    • _bxg16y

      Their dark patterns have definitely pushed me to use Hulu more often, but I don't think anything could convince me that traditional networks will have better offerings

    • tptacek6y

      I hate the auto-playing trailers too, but in the spirit of the kind of analysis HN is actually good at: auto-playing trailers seems like an extraordinarily straightforward feature to collect and analyze metrics on, and Netflix does not strike me as the kind of company that is utterly ambivalent about metrics, so "hating the auto-playing trailers" might not be the strong indication of loss-of-touch that it seems; like, it seems more likely that for the majority of Netflix's user-base, the trailers increase engagement.

      • stallmanite6y

        Perhaps they are measuring engagement in some perverse way.

      • stefan_6y

        That's exactly the problem? Auto-playing trailers are a trivially obvious way to explode your minutes played metrics into the sky. Also utterly meaningless unless you have hooked into the camera to show the users eyes focusing on that content, instead of, as is overwhelmingly likely, playing into the void.

      • reitzensteinm6y

        It's a little bizarre to throw shade on HN analysis while simultaneously using metric collection as a counterargument to an accusation of having lost touch with a userbase.

        If there's one collective blind spot on this site, it's treating humanity as though it's a mathematical equation.

      • marcosdumay6y

        It extraordinarily difficult to use metrics to improve a UI aimed at entertainment.

        • tptacek6y

          It's not my claim that they've made Netflix more entertaining, just that it's likely made it more sticky.

          • wayne_skylar6y

            This kind of thinking is the problem though. Like YouTube they don't care about the quality of the experience you're having. Where Netflix might see a very satisfied customer others might see a depressed individual binging a show for the 10th time as a way to escape reality.

            • kevinmchugh6y

              auto-playing trailers seem like a move to encourage people to try something new instead of rewatching the same show over and over

    • imgabe6y

      The auto-playing trailers truly baffle me. I can't think of any more user-hostile move they could make. What are they hoping to gain from this? Are there people who wanted this? Why isn't there at the very least a setting to turn it off?

    • beepboopbeep6y

      The auto-playing is straight up infuriating to me. I now mute my tv as soon as netflix loads up.

    • epiphanitus6y

      >> with most changes such as removal of the rating system being universally criticized

      Being a dinosaur, I remember when Netflix would let users write reviews for shows/movies they'd seen.

      Does anybody know why they discontinued their review system? Did they not want to deal with all the sticky content moderation issues?

      • choward6y

        I bet it had to do with losing content. If you review something and Netflix removes it you either lose that data or Netflix has to display shows they don't carry anymore.

    • ux-app6y

      >auto-playing of trailers at full volume is super-annoying.

      I mute the TV when browsing.

    • 6y
      [deleted]
    • fullshark6y

      Their customer base is millions of people across the globe now, not just the early adopters.

    • inopinatus6y

      I’ve tried providing specific and constructive feedback to Netflix but it turns out their senior executive team only understand thumbs up or down as a primary form of communication.

      Instead I asked their customer frontline to pass on an appropriately oriented finger.

  • krisroadruck6y

    Is it that people don't know what they want to watch? Or is it that what they want to watch isn't in the netflix catalog. 9/10 times I have a specific movie or show in mind that I want to watch and I search for it on netflix it tells me it is only available to be shipped via DVD or bluray and its not available in their online catalog.

    Maybe if they spent less money on trying to develop their own content and more money licensing the best content to come out over the past 30 years then there would be more engagement. The percentage of the top 1000 or so movies as rated on IMDB or Rotten tomatoes that is NOT on netflix is staggering.

    When we all bought into the concept of netflix a decade or so back it was on the premise of all-you-can-eat on demand access to the largest/most inclusive catalog of movies and shows anywhere. They long ago ditched that model and they are suffering as a result.

    It's not even that you can't get the latest blockbusters, its that you can't get most highly rated movies from ANY of the last 3-4 decades. But movies rated 5/10 or lower? Seems like they've managed to license just about every one of those. Bleh.

    • sfink6y

      I suspect that isn't netflix's decision to make. Everyone is trying to get into the streaming market these days, and the only way to capture subscribers is to offer up content that other services don't have, which means they're willing to burn huge piles of investor money to lock up exclusive rights.

      Yes, it defeats the whole point of streaming subscriptions. Yes, it'll drive a large segment of the subscriber base back to piracy. But it's a classic prisoner's dilemma.

      As long as I'm speculating about shit i know nothing about, I'll follow up by predicting that the next wave - after things get bad enough - is cross-licensing deals between the bigger surviving players. That'll improve the value proposition to subscribers (great for us!) and also raise barriers to entry, so next will be the price gouging. Oh, and somewhere in there will be the contracts that prevent content creators/distributors from licensing new stuff to anyone else (unless they are one of the surviving streaming services.)

  • sundayedition6y

    There is a lot of what I'd consider "noise" popping up on Netflix that they won't let me filter out. I don't care for most dubbed shows, and I haven't had any luck with any of the foreign imports. No way to filter them out that I'm aware of, so half of the "New shows" don't appeal to me

    I wouldn't give up Netflix for cable, it's more likely to be Prime only, or something with quality content that I wouldn't watch as often because they don't have as much variety (HBO, Showtime, AMC, CBS)

    Stranger things was released and we watched that but I haven't been on Netflix in weeks since; another price hike and the values no longer likely there for me.

    • ryanianian6y

      Netflix is blatantly user-hostile. The UX is designed to get you to spend more time with Netflix, not to make you like it more.

      Many of the shows it suggests to me are not in english, yet the UX rarely discloses this in the description or (infuriatingly auto-playing) preview. Some people don't mind reading subtitles but I detest it - they could at least tell me the show is in German before wasting my time.

      • lallysingh6y

        Yes! They've optimized for the wrong metric. Users should feel like it's time well spent.

        After their $1MM prize years ago, they didn't even bother implementing the winning algorithm.

        Then again, nobody really recommends media well. You can't mine the media directly, and people have very different preferences. It's just too many factors that you can't infer from the usage.

        • ryanianian6y

          I've recently started using ReelGood more often. (Not affiliated just a happy user.) You tell it which streaming services you have, what shows you've liked, etc and it gives you decent-ish recommendations from across all your services. More importantly it also shows the IMDB score, the Rotten Tomatoes score, and usually provides a trailer, and then they deep-link to the actual content so you can avoid all the Netflix dark-patterns.

          • mh-6y

            Just tried this out for the first time. Am I missing something? I linked services, marked some movies as watched, but don't see any way to _rate_ movies I've watched. So it doesn't have any kind of (useful) signal from me for recommendations?

            • ryanianian6y

              You just mark movies/shows as seen it or want to see it and it gives you recommendations based on that. There's no "I've seen it and I hated it" option...I wish it would take a star-rating into account but it does not. Despite this the recommendations are still pretty good. It's a much better content-discovery experience than any content provider's native experience, especially that of Netflix.

      • sundvor6y

        I personally cannot stand dubbed shows, but YMMV. It just comes across as way too fake. Also I attribute at least half of my ability to speak English well to the fact that NRK - and cinemas - in Norway never bothered to dub everything, unlike in Germany, France, etc.

        I just wish for dialogue only English subtitles of English language content: I'm not deaf, I just can't always hear the mumbling if I haven't turned my good old Rotel 5.1 system to 11. I have no issues hearing (clears throat), (coughs), (rain falls) and (engine rumbling) .. yet I'm forced to see these using the SDH subs as none other are available. It's great that they are there, but we also need non-SDH subs.

      • yeahforsureman6y

        Just out of general interest, do you watch foreign TV and movies at all then? If not, why?

        Or just dubbed? If so, how do you bear it?

        • reificator6y

          Not the GP, but:

          > Just out of general interest, do you watch foreign TV and movies at all then? If not, why?

          Because it's an additional barrier to enjoyment.

          Dubs are irritating and often lose cultural context. From your post I think we're in agreement there.

          Subs mean I have to watch intently, I can't cook dinner/play a video game/clean the house/fold laundry while I'm listening and glance over at the screen every few seconds. And I don't spend much time doing nothing but watch TV, unless it's a show I really care about. Stranger Things 3 got my uninterrupted attention this last week.

          I'm not against watching foreign media, but it's a negative modifier to my chances to watch it. If I get a recommendation from someone I trust, I'm much more likely, but then I have to set aside time to do nothing but watch it.

          As a side note, if I get a recommendation from someone with an anime avatar, I'm much less likely to watch it. I don't care that "it's not a 12 year old girl, it's a 500 year old dragon that looks like a 12 year old girl." It's still creepy.

          • ryanianian6y

            Movie recommendations are either deeply generic (other movies in the same genre) or deeply personal (recommendations on myriad things apart from genre). Netflix has tried (and imho failed) at the deeply personal style.

            So I agree with your comment except for the anime avatar aside. I personally don't trust 90% of movie recommendations, even from friends. It has to be somebody who I know has good (for me) taste. I don't think avatar-selection would correlate one way or another with movie-selection :)

        • ryanianian6y

          I do watch movies with subtitles but very rarely (my vision isn't too great). (Dubbing is intolerable.)

          It's a terrible UX and just wastes everyone's time to not disclose the dubbing/subtitles in any way in the front-matter.

      • bayouborne6y

        Netflix should make its API more widely available. 20 Instantwatcher/Flickmetrix type sites, all of which would likely window into the NF dataset differently according to their creators' preferences, would seem to more adequately address users' needs than a single UI.

    • indziektor6y

      Exactly. Sorry if this comes off as a rant, but contrary to the article, I've never been overwhelmed with any choice on Netflix myself, just frustrated by poor discoverability, their teasing shows they didn't even have the rights to anymore (e.g., The Expanse), and to top it off, being full of filler content that's just unwatchable for me with no obvious way to remove it or create a custom bookshelf.

      I had cable growing up, but ditched it in my adult life and never looked back so far. Netflix's recommender is some blackbox that I don't ever find useful. If they added some way to channel surf like broadcast television, I assume I'd just be wasting my time wading through that.

      Then there are some older shows in their catalogue that I wouldn't even have known existed unless I'd searched for them - I'd even go so far as to say purposely hidden from navigation.

      Another personal pet peeve is the lack of subtitles or CCs. I suppose it's some licensing issue, but I can buy a Blu-ray or DVD here that will come with lots of languages, but on Netflix, they started adding a lot of local movies with no subtitles, and "foreign" shows or movies without any English subtitles, which are preferable for me.

      Maybe it's because I've never had the pleasure of the US version, but I've only ever sporadically kept a subscription for over almost a decade now, quickly exhausting what I did find interesting. Back when brick n' mortar video stores were still a thing, I didn't feel overwhelmed by having too much decent choice there.

      P.S., what's the annoying "are you still watching" prompt interrupting the current show instead of just being in between them? As if the UX wasn't annoying enough already.

      • marcosdumay6y

        What irks me the most is when I search verbatim for the name of something, and it's on the 3rd page of results, hidden by completely unrelated stuff.

    • colemickens6y

      There was a time where every login was followed by auto-playing trailers for a show about suicide, during a time that I really just didn't need to be seeing that. With no way to prevent it... other than canceling and ceasing usage.

      I don't understand the dark patterns and general user hostility. I don't need to watch Netflix 20 hours a day to feel like I'm getting my money's worth. Do they somehow benefit from me utilizing more of their bandwidth, if I'm already paying?

    • crooked-v6y

      Signal-noise ratio is how I'd put it, too. There's a lot of stuff it recommends to me over and over that I have no interest in watching, like generic mockbusters and Korean soap operas.

      • dkarl6y

        It could really use a YouTube-style "not interested" button. It's so stubborn that it feels like it's trying to force shows on me instead of helping me find what I want to watch.

        • cpuguy836y

          It used to have this. The recommendation engine used to actually be good.

      • ALittleLight6y

        One thing that frustrates me about Netflix is how I'll watch an item X but after a few minutes decide I don't like it and watch something else. My home screen will be clouded for quite some time with recommendations based on X. How are they missing such an obvious signal that I didn't like X?

    • derefr6y

      > I don't care for most dubbed shows

      I don't know of any show on Netflix that I've watched that has an audio dub but doesn't also have the original language available as an alternative audio track. What are you watching?

  • throwaway_0096y

    They started going downhill with every original show losing logical consistency after the 1st or 2nd season, political pandering instead of offering good quality entertainment. And the removal of the user reviews was a degrade, as they want to push bad shows to users and waste their time, instead of letting them make an informed choice. I hope they get disrupted because of their arrogance.

    • happytoexplain6y

      >political pandering instead of offering good quality entertainment

      This, unfortunately, is the ultimate double-edged sword. It would be a very safe and content-less world indeed if fictional media did not in some what appear to address or include something political in nature. Usually when we feel like what we're watching is not political, it's actually because it's simply political in ways that we identify with or do not find offensive.

      • throwaway_0096y

        It just bothers me that they try to include a few tropes in every movie or show without it fitting in the story properly. As I said, if they maintain the logical consistency and in the context of a good story I don't mind some political push. But if it is in every show/movie, it just becomes repulsive.

        • colemickens6y

          I'm curious to understand what you're describing. Can you give an example of a Netflix show, the season and political trope, and how it detracted from the show's quality? And I'm definitely curious what you're imagining as you write out "repulsive".

          • Vomzor6y

            Netflix has gone 'woke' in a lot of their (new) shows. A lot of shows feel very activist now. Entertainment shouldn't be stuffed with identity politics and other progressive nonsense which only caters to a small minority.[1]

            Examples: The new show 'Mr Iglesias' where the main character is a history teacher. In one of the first scenes the history of the US is summed up as 'oppression and slavery'. Many jokes about white people that would be considered racist had they been about any other race. And a whole episode about how the word latino is offensive and it should be changed to latinx.

            In the children sitcom 'No good Nick' a female chef ignores feedback from her employee by accusing him of 'mansplaining'. The daughter accuses the white dad of 'cultural approriation' when he suggests taco Tuesday for the restaurant. And that was only the first minutes of one episode.

            There are many more examples. I'm getting tired of it and leaning towards canceling netflix. I'm European, I want entertainment, not crazy US politics.

            [1] https://twitter.com/yascha_mounk/status/1050033177077665795

            • fernandotakai6y

              > And a whole episode about how the word latino is offensive and it should be changed to latinx.

              which is absolutely... absurd. latino comes from latin american languages, which are gendered by default. that's basically colonialism -- americans trying to apply their culture into other people's culture.

              (sorry for the rant but i find infuriating that americans are trying to change MY language because of their sensitivities wrt gender)

            • brighter2morrow6y

              >Examples: The new show 'Mr Iglesias' where the main character is a history teacher. In one of the first scenes the history of the US is summed up as 'oppression and slavery'. Many jokes about white people that would be considered racist had they been about any other race. And a whole episode about how the word latino is offensive and it should be changed to latinx.

              >In the children sitcom 'No good Nick' a female chef ignores feedback from her employee by accusing him of 'mansplaining'. The daughter accuses the white dad of 'cultural approriation' when he suggests taco Tuesday for the restaurant. And that was only the first minutes of one episode.

              These are great examples why I don't watch Netflix. Netflix especially is just TV by the political left and for the political left.

            • gurumeditations6y

              That’s because the more radical writers are not really hired by the more establishment studios, so Netflix picks them up for cheap. My guess at least.

          • rhegart6y

            Great- gay crossdresser from sex education is one of my favorite characters ever. Didn’t find it political at all and it just fit the story.

            Bad- stranger things overly sexist men and the constant putting men down. Detracted from the show, annoying me.

            Unbearable- Sabrina

            • foldr6y

              Stranger Things is set in the eighties. It's not that much of a stretch to have a local newspaper run by men who don't take a 19 year old female intern very seriously. It also has an obvious function as a plot device, since it would be kinda boring if Nancy instantly figured it all out and succeeded in getting her story published.

              • rhegart6y

                Agreed, but that was so unrealistic it was like a 19 year old far left activist’s dream of sexist white men, not reality or even exaggerated reality.

                • foldr6y

                  I don't see that at all. The sexist component, while definitely there, is quite subtle. Nancy is an intern, and most likely would not have been taken seriously if she were a man either. After all, she's young, has no reporting experience, is not employed as a journalist, and is telling an extremely implausible story.

                  Stranger Things is not a realistic show. Why should its depictions of the men at the newspaper have to be realistic in any case?

            • ohithereyou6y

              > stranger things overly sexist men and the constant putting men down

              Is this new to the third series? I haven't noticed it in the first two series after binging them over the last two days.

              • rhegart6y

                Yup only 3rd season. First 2 were awesome.

          • pok1poekpo126y

            Good Example: Black Mirror episode where man has sex with his friend in Mortal Kombat. Is this really an interesting addition to the Black Mirror world? Accept gay people, alright, whatever; I still don't want to watch 2 people having VR chat sex.

            • foldr6y

              If you're only objecting to gratuitous gay sex, that's just homophobia. And come on, gratuitous straight sexual content has been on TV for a long time.

              • ohithereyou6y

                Forgive me if I'm missing something, but how did you get

                >you're only objecting to gratuitous gay sex

                from

                >I still don't want to watch 2 people having VR chat sex

                ?

                • foldr6y

                  It's hard to explain otherwise why the poster would (i) choose that example, (ii) explicitly mention that it's a gay sex scene, and (iii) include a dismissive statement that's kind-of-but-not-quite in support of gay rights. A generic complaint about gratuitous sex scenes would make no sense in the context of this discussion. People are complaining about shows being overly woke, not overly sexual. The poster gives the relevant scene as an example of a "political trope".

            • gtirloni6y

              I don't have any objections to gay sex scenes. But that chapter was kind of... meh? I didn't feel it pushed the edge in terms of futuristic issues that much.

              You could be in a relationship over IRC in the 90's with a person of the same sex and not know that until you're too deep into it. The VR thing didn't add much to that narrative. The same way 3D movies don't add much (more often than not, they make the experience worse).

            • colemickens6y

              And yet, I would (will?) likely be derided if I complained about every forced show of heterosexuality, in virtually every piece of media produced in the last many decades. I immediately think of the scene in the second Matrix movie, but that stuff is absolutely everywhere.

            • TheCoelacanth6y

              > Accept gay people

              That completely misses the point. The episode is about men not being able to connect with each other except through gaming.

      • mcantelon6y

        If you something seems to have propaganda embedded in it then that really means it's not propaganda? Of course.

      • brighter2morrow6y

        >Usually when we feel like what we're watching is not political, it's actually because it's simply political in ways that we identify with or do not find offensive.

        I'd be interested to see a show that has nationalistic/right-wing assumptions. Any good examples?

        • pessimizer6y

          Every military show or show about terrorists? The Six is a Seal Team 6 show. Anne Heche just had a show called The Brave that got cancelled. The Last Ship is military science fiction.

          I admit that it's going to be very difficult to find an explicit white nationalist show, but military/terrorist paranoid-style shows are a dime a dozen.

          • mcantelon6y

            SEAL Team Six is best known for a raid during the Obama administration. Modern progressives seem to have less of a problem with the military than old school leftists (and less of a focus, politically, on foreign policy) hence simple glorification of the military seem pretty centrist.

        • __david__6y

          I would say 24 is an authoritarian wet dream. It's a show where torture is the preferred way to get information quick and it works 100% of the time.

    • bluntfang6y

      >They started going downhill with every original show losing logical consistency after the 1st or 2nd season

      Is this any different than network shows?

      • throwaway_0096y

        True, I have spoken to a lot of people and there seems to have been a lot of political propaganda in every Netflix / Hollywood movie / show / even music videos. I am so tired of the ideology shoved down the throat that I stopped watching anything these days. I just want a good story.

        I fear it will get worse because of the vertical integration and monopoly of the entertainment business, they can keep making bad movies and people will keep watching them because there's no other choice, in turn increasing the monopoly.

        • 6y
          [deleted]
        • qbaqbaqba6y

          Luckily older books and movies are still there.

  • rubyn00bie6y

    I used to like Netflix content because it felt like they were telling me a story which they had thought through and I would get to see to its end... or I'd even finally get an ending to some shows other networks/services killed too soon. To me, Netflix content strategy was saying "storytelling is what is important," and "we want to make sure we find and tell the best stories." New ones, old ones, great stories just the same...

    Anymore, I do not believe this to be true, and feel sort of silly for thinking it ever was true. It's become quite obvious their strategy is create new shows to lure people in, and then cancel them (because they'd have to pay the stars more), rinse repeat, hoping more people stay than leave. They do not care about finishing the stories they're telling, or the stories at all, they don't care about content, they care about growth.

    Honestly, anymore, I don't even want to watch Netflix shows because they'll probably get canceled before they end.

    Edit: small grammar fix

  • zadkey6y

    I think Netflix needs to invest in quality over quantity. I agree, its hard to find something I want to watch. There is definitely choice fatigue.

    If they had 1/3 as many shows but those shows were 3 times better. I am sure I would have no problem.

    • canada_dry6y

      My take on the issue is that the whole tv/movie/entertainment industry far too insular!

      It's a relatively small clique of writers, producers, directors and actors that they keep throwing money at despite failure after failure.

      What they need to do is stop with the incestuous industry patronage and get fresh blood!

      Perhaps we need an "America's Got Talent" equivalent for writers/producers to pitch their show ideas and let people have a crack at it.

      • techsin1016y

        I agree as an immigrant i noticed stories told in country I came from and in USA are limited to certain types and different from each other. They follow cultural norms so rigorously that no matter the topic overall it looks like it was another event in the same city/country/culture. Even historical reanimations are very influenced by current culture to point they are simply false depictions. So yes, no matter how much writers try they have lived a life very similar to each other. Maybe I should write stories.

    • qznc6y

      I'm back to a send-CD service like Netflix started with. I love this mode: I maintain a list of movies I'd like to watch. I have two of them available to watch in the evening. No Ads. No continue seduction.

      • thrill6y

        Does it send discs from a series out of order? (I'm looking at you, Netflix!)

        • qznc6y

          I recently rewatched the Mission Impossible movies. The interface groups them together, so you only rate them as one. They get sent in the correct order.

          I have not tried a "TV series" yet.

    • MegaButts6y

      It sounds like you want something more akin to HBO. Ironically, HBO is trying to become like Netflix and Netflix is trying to become like HBO.

      https://www.theatlantic.com/entertainment/archive/2018/07/at...

      Surprisingly, I find myself using Hulu more than all the others combined, including Prime. Hulu's app is so horrendously bad though I consider cancelling as more than 50% of the time it won't load on the first try, and probably 20% of the time it won't load at all on my TV.

    • habosa6y

      For sure. I recently started watching HBO Go more and I realized that 90%+ of the shows on that service are excellent. On Netflix it's like 20% tops.

  • jupiter900006y

    There is something to be said about the Nielsen hypothesis given -- finding something to watch takes effort, and starts taking more time the more one has already seen. My wife and I can spend upwards of 30+ minutes trying to find something we want to see and haven't already watched. Especially for just some casual 'background' watching, just putting on a channel on TV with some acceptable type of programming focus is alot easier than digging for it.

    Btw, for Netflix I usually just do a trial when a new Stranger Things season comes out, watch it all and maybe a few of their new movies, then cancel.

  • b3b0p6y

    I feel like I might be in the minority opinion on this, but I don't enjoy any of the Netflix originals they keep pumping out. At least not enough to spend time on them. I don't like the Marvel shows, Stranger Things was okay I guess maybe, but I don't enjoy them enough like for example Game of Thrones or The Fabulous Miss Maisel or some of the others from HBO, Showtime or surprisingly Amazon. Most if not all the Netflix original content is B quality to me at best. Low production, not interesting, bad dialogue, bad stories, etc...

    I have limited time. I try to spend it wisely. I'd rather use my wasted time on something far more enjoyable, like playing my NES or reading a book or movie, or even watch something of higher quality and production value (HBO is pretty reliable for that or a movie on my backlog). Or even just get out and go somewhere to see and meet people.

    Right now my only subscription service is Funimation ($5/month). I like watching dubbed anime late at night too chill out before bed. Currently (re)watching Black Lagoon (it's so great!) and the Mix Simuldub. With a side of computer science books on my backlog with some related videos or courses as well as a good book which right now is Snow Crash (embarrassingly I have not read this yet).

  • tedsanders6y

    There's something I don't understand, but I'd like to. Most of the criticisms of Netflix I see fall into two buckets:

    One common criticism is that Netflix is worse than regular TV, because having to actively choose a Netflix show is more stressful than regular TV, where you can just turn it on, sit back, and relax.

    The second common criticism I read is that Netflix is annoying, because as soon as you turn it on, it starts autoplaying videos at you in obnoxious attempt to grab your interest and attention.

    Like, aren't these two criticisms completely opposite? Regular TV always autoplays at full volume. What nuance would help me understand why autoplaying is annoying on Netflix but not annoying on regular TV?

    (Disclosure: I work at Netflix, am speaking purely in a personal capacity, but would love to make things better for people to the extent that I can.)

    • ryanthemadone6y

      Trying to find something to watch on Netflix is definitely a chore, having stuff autoplay isn't facilitating that search - the feature often 'gets in the way' painfully and makes me mute my TV.

      I don't have a regular TV service anymore, but I suspect it's quite easy to flip it on, jump to the guide (which probably isn't blaring loud stuff at you) and scan the currently airing shows for something you're familiar with and you like.

      So no contradiction as far as I can tell.

      My Netflix experience is one where I often have 2-3 shows that I'm currently watching. I want those shows front and center when I log in, perhaps with recommendations for similar shows alongside. It would be even cooler if two shows I was watching had recommendations that crossed over both of them. I should also be able to "close" a series I've started watching, but decided I don't want to watch anymore.

      When I don't have active shows that I'm watching I kind of want Netflix to help me find stuff based on my viewing history, right now I have IMDb and other apps open on my phone so that I can check community scores and reviews of content I don't know about, whatever dumb business strategy decision prohibited that data being in the Netflix app should be rescinded immediately. Heck I should be able to pull up all sci-fi, filter for stuff I haven't seen, filter for TV series, movie or whatever, order by rotten tomatoes score and then filter for stuff that isn't space based or something. You get the gist, there's so much Netflix could be doing to enable discoverability.

    • mplanchard6y

      That’s an interesting comparison that I hadn’t thought of.

      To me, the difference is in the degree to which the browsing experience is distracting and aggravating. Neither myself nor, I think, most people are going to “turn it on, sit back, and relax” with broadcast TV. Instead, you generally go to the menu and scroll around looking for something to watch. I will often mute the TV while doing this, but even if you don’t, it generally doesn’t start playing video and audio from a channel as soon as you hover over it. Instead it continues playing the channel you’re currently on until you’ve chosen to switch. That is a fine browsing experience.

      I think the other difference is that if you’re flipping channels, you’re tuning into what the channel is actually playing, not an endlessly repeating ad for the channel. It’s getting you to the experience you care about as quickly as possible.

      Netflix, on the other hand, the minute you stop scrolling, starts loading a preview. This makes the UI less responsive if you want to start scrolling again, which you often do, but oops, you let it sit on a title for just a millisecond too long. If you stick around, you immediately start in on the preview, at full volume. This combination makes the browsing experience super distracting and frustrating. Sometimes I want to discuss with my wife whether to watch a show, but I can’t, because there’s a full volume trailer playing. So I have to mute the TV. It’s so frustrating to not be able to go into a “thinking” state when the experience of browsing is fundamentally a thoughtful one. And 99% of the time if I stop for a second on something, I don’t want to watch a preview. I want to read the description, maybe, and then move on.

      Anyway, I appreciate that interesting analogy you gave, and I could see how the two things seem similar. I don’t think they are, but even if they were, most of us preferred Netflix because it was not like broadcast TV!

    • indziektor6y

      It's a difference in expectations for me. When I was browsing the Netflix catalogue, I wanted to be in control and find something myself that's interesting. When some video starts auto-playing, then it feels like some kind of obnoxious banner ad for some show I may or may not even remotely care about, and it's distracting me from my task.

      Then again, I'm not currently a customer, but that's my recollection of it. For regular TV, I couldn't especially say, since I mostly only ever get a chance to watch it in hotels nowadays, but I don't ever recall something distracting you from channel surfing or using the guide channel and breaking you out of your zone.

      As far as regular TV being more relaxing, I suppose there's maybe something meditative about going through all the channels, but I wouldn't say it was a better experience. It's just easier to settle with something mediocre when you're sure you've seen all your choices (assuming no commercials were playing at the time).

    • nabilhat6y

      To the first criticism - Internet TV is somewhat like using a tivo or similar. It removes the time constraints attached to broadcast and cable TV. Internet TV has the additional advantage of being pre-loaded with content, no planning ahead is necessary.

      To the second criticism - Broadcast and cable TV used to be accompanied by programming schedules published in local newspapers. Additionally, TV Guide was a real magazine with programming schedules that people paid real money for. People made effort and spent money to be able to quietly peruse and discover what to watch.

      These two responses are entirely correlated. The ability to quietly browse and discover content is the best thing internet TV has going for it. Netflix's abandonment of this concept has driven me back to the TV Guide model. I make my viewing choices off of Netflix, and never open Netflix until I know exactly where I'm going, and only when I know that there are no other less intrusive options.

      Look at it this way - Think about movie theater previews, and how much people complain about them. Effectiveness of those previews aside, imagine what that would look like if the preview was for the movie they actually went to see.

    • jrnichols6y

      > it starts autoplaying videos at you in obnoxious attempt to grab your interest and attention.

      at LEAST make this something that the users can disable. I'm not always using Netflix for loud action movies. Sometimes I want something quiet and chill. the obnoxious previews are too much.

      sensory overload. they're almost startling sometimes.

    • eutropia6y

      I hate the autotrailers. Please let me disable them. I used to really enjoy taking my time exploring the catalog, even if I saw many choices I wasn't in the mood for at that moment, I would go ' oh cool I didn't know they had that' and would sometimes go looking for them later, but now I avoid browsing at all costs because I feel like one of Skinner's rats being shocked into taking action, which is an especially poignant feeling whenever see black mirror in the list and think of 'million merits'.

      Please make it optional. Please.

    • acjohnson556y

      When I'm searching for something to watch on TV, I like having something in not invested in as a backdrop. Like random sports or sports news. Trailers are tooaattention-grabbing for this. On Netflix, I can't browse with unrelated background content on.

      Speaking of browsing, on my TV provider, I know exactly where to find all the sorts of content I'm interested in. With Netflix, it's constantly being shuffled.

    • jm46y

      The autoplay nonsense doesn't solve the first complaint and it's hostile to what I would guess is a significant segment of viewers which is why you hear the second complaint. The UI has written descriptions of content. I could be in the middle of reading that and then it's replaced by some autoplay trailer with audio that doesn't even match up with the video. Assuming I even want the autoplay interface, which I don't, the implementation of it is horrible. What's up with that music? It's like the musical equivalent of stock photos. And if it's a show with episodes it's virtually guaranteed that you will have to click a back button or something to stop the trailer so you can get to the right episode. It basically guesses wrong every single time.

      I went from watching Netflix almost exclusively to hardly watching at all. I may put it on if I already know exactly what I want to watch and can navigate to it quickly enough that the bullshit autoplay won't make me think differently before my show starts. It causes anxiety trying to browse through content fast enough to see what it is before the trailer starts. If I pause for just a second or two due to some distraction or whatever then I lose the opportunity to read the description and I'm bombarded with a trailer. When that happens I can't click away fast enough. If my wife starts talking to me while I'm browsing I often find myself exiting Netflix so I don't have that garbage in the background. I would have canceled a long time ago if my wife didn't binge watch those Asian novela shows.

      I feel like the people making decisions about these things at Netflix are making them based on bad data. I keep paying every month so I must be happy. I'm not. I give more money to your competitors now than I give to you. I wouldn't give you any at all if my wife didn't want to keep Netflix and that's not a debate I'm going to have for $10/mo or whatever it costs. So I keep paying and some data geek gets to look good for the subscription numbers or engagement even though I went from loving your product to loathing it. I would go back to loving it and cancel the other streaming subscriptions if there was an option for me to switch back to the old interface.

      Edit:

      Someone else who replied to you said something I thought was interesting about the autoplay.

      I think the other difference is that if you’re flipping channels, you’re tuning into what the channel is actually playing, not an endlessly repeating ad for the channel. It’s getting you to the experience you care about as quickly as possible.

      This. I read this and it clicked. Browsing Netflix with the autoplay trailers is a lot like if you were flipping through the channels on broadcast TV and every single channel was showing a commercial. I experience a similar kind of frustration when I use Netflix.

  • heymijo6y

    > If video streaming subscribers don’t know what they want to watch, they’re almost twice as likely to tune into their favorite broadcast television channel (58%) rather than browse through the menus of their streaming services (33%), according to the research from Nielsen.

    > Research by behavioral psychologists has shown that too many choices can overwhelm consumers, create the unpleasant feeling known as “decision fatigue” and sometimes leading them to shut down and walk away from a potential purchase.

    > Television viewers also need to choose what channel to watch. Yet part of the allure might be how television just beams whatever’s on the channel instead presenting viewers with even more options on what to watch.

    Maybe Netflix hasn't missed this at all. Maybe this is the functionality they're after with the auto-start/preview of any show you hover over.

    • gnicholas6y

      Does this 58% statistic come from a sample of people who actually have broadcast TV access and streaming access? I, for one, have never had broadcast TV access as an adult, and the most recent "TV" I purchased was actually a 48" Vizio display that has no coax input.

      I was surprised by this number and assume they were only looking at people who actually have access to both. If that's the case, what is the number among the total universe of streaming video users?

    • droithomme6y

      > according to the research from Nielsen

      Nielsen drops families who don't watch any broadcast TV. Which is now most households.

      Their stats are useless.

  • ineedasername6y

    We seem to be reaching peak streaming, the point at which the addition of more streaming services may result in a net loss of streaming consumption because the interesting content is too spread out and it's too expensive or inconvenient to subscribe to them all.

    It's rather like each streaming service is turning into its own version of a TV channel. It's almost the vision of a'la cart cable pricing, only each channel is too expensive and the UX too cumbersome to subscribe to more than a small handful.

    Perhaps in a few years, streaming aggregators will appear and bundle a bunch of services together, and the internet will have reinvented Cable TV.

  • noisy_boy6y

    Things I dislike about Netflix:

    1. Auto-playing trailers

    2. Stop showing me stuff I have already seen (I can search it if I want to). Atleast add a "don't show this again" button

    3. Auto-playing stuff I have already seen to rub it in

    4. No system of reviews/ratings - I have to manually check IMDB or Rotten Tomatoes

    5. "More like this" doesn't really show things that are more like "this". Also, if I like a comedian's special and click "more like this" for their other works, I rarely get more than one or two

    I am seriously contemplating to unsubscribe - hardly use it anyway due to lack of quality content.

  • gen36y

    I wouldn't be surprised if Netflix comes out with a "TV Mode" soon, that allows you to pick from personal channels similar to how music streaming services have weekly mixes.

    • xemdetia6y

      To me there is a reason why twitch is popular and I believe it is exactly this feeling. I remember watching some more dodgy streaming services that just effectively were streamed playlists of shows, but you didn't have any control over the playlist. You watched (or watched part of) a series start to finish and then a new series would start and you'd watch that instead. It was a small enough total catalog that you often could pick up where you left off a week or two later and watch another chunk, and that was it.

      The pendulum has seemingly reached the limits of self-programmed content and has started to swing the other way, and people are starting to realize the value of having a content producer putting on a good show across several programs.

      Netflix also feels (by the way they are developing their internal IP) that they are becoming a niche (in genre) service rather than a generic appeal service and losing subscribers feels like an outcome of the catalog they have tried to pursue. The subscribers they retain are likely going to have a higher level of permanence compared to people who are a more general audience.

      • ohithereyou6y

        It sounds like we're coming back around to the idea that curation can add value when it is done right.

    • keanebean866y

      Actually a random play actually sounds interesting to me. They know what I like already. I don't want it on by default. Just a link to play a random show/movie and let me skip/hide if it sucks.

      • aantix6y

        Imagine flipping through the Netflix "channels", Die Hard is playing, and it's playing right at the scene where Bruce Willis is jumping out of the window of the building.

        And there's an option in the right corner to "play from the beginning".

        Flip to the next movie, and it's positioned right at its most popular scene.

      • InitialLastName6y

        I've been pondering a feature like this for a while to replicate my youthful viewing habits.

        When I was younger, I would get home from school and watch a few hours of TV. The channel I watched would syndicate sitcoms in blocks, same show at a given time, played in episode order (but a few different shows over the afternoon).

        What I'd love from netflix is to be able to put together a list of shows I'm watching right now and have it run a playlist in random order by show, but with the episodes in the correct order per show.

        • gen36y

          and it would all be ad free! It would be all the good parts of TV, but even better.

  • zizee6y

    I'd really like Netflix to add a feature of "hide this shitty show from me forever because I will never watch it", it would be an obvious win from a user's perspective.

    Why don't Netflix provide this? Because people would quickly realize how little in their catalog is worth watching.

  • _bxg16y

    Uhh... yeah... I would never consider cable networks "trusted sources".

    I do experience decision fatigue sometimes when streaming, but my solution is just to have a couple of comfort-sitcoms always on-hand, not to subject myself to an endless pipeline of advertisements and low-budget reality TV.

  • pixelbath6y

    I just don't feel like Netflix is made to make my video viewing experience better anymore. They don't take customer feedback seriously, they're removing features that people obviously love, and becoming victims of the ever-growing race to "increase engagement."

    1. Autoplaying trailers: Netflix straight-up says that's not going away (https://twitter.com/Netflixhelps/status/947587245086859265), and I haven't met a single person who actually likes it. When stopping to talk about a show, my wife just mutes the television on the main screen, and I navigate to the Search screen, which is the only one that doesn't autoplay something. It's almost hostile amount of "HERE LOOK AT THIS SHOW" going on, and I despise it.

    2. Removing reviews: If you've been on Netflix long enough, chances are you remember the pages-long reviews left by extremely passionate users on all kinds of films. Netflix just decided one day to throw all that away, probably because negative reviews decreased engagement or some other silly reason. The users added value to your service, and you actively threw it out. This also had the side-effect of tossing aside the count of films I've watched or rated, which I found to be an interesting bit of data.

    3. Shuffling algorithms: Maybe I'm doing it wrong, but I have a difficult time navigating to anything that's not a specific title. Genres, their weird made-up categories ("Comic Book Superhero Movies" or "Classic Sci-Fi and Fantasy"), or even foreign films. There's no way to browse this stuff unless the category happens to pop-up on screen. In addition, the "Continue Watching" category moves around randomly. Sometimes it's right at the top, sometimes 3 pages down. Similarly, why is "My List" not always at the top? It used to be a top-level navigation element.

    4. Already seen: There's no way to hide anything in the UI. Not things I watched, not things I'm uninterested in, and certainly not things I dislike. I used to be able to signal disinterest in shows; now I can't.

    I could go on at length despite having already done so, but I think there's more at play here than Netflix's catalog. They're showing that all they're chasing is more money and bigger deals, and damn what the users think. Maybe I'm wrong; maybe it really is their "content slate drove less growth in paid net adds" this quarter, but I'm willing to bet that (at least in part) it's because even Hulu, owned by a bunch of traditional television media corporations, gives more consideration to its users.

    • programmertote6y

      I share the same thoughts. That's why I even wonder how data scientists and UX/UI folks, who work at Netflix, feel like when their recommendations to the management are not heeded by the latter. Maybe Netflix data scientists have a hard time finding useful insights out of the trove of data they have.

  • drenvuk6y

    Sounds like they just need to take a page from Spotify's playbook and start just shoving fully autoplayed best matching shows down people's throats. They'll be happier being force fed with no options.

    weird but plausible.

    • penagwin6y

      You're comment feels like it has a negative ton (shoving down throats) but if the content recommendation is really good and isn't gamed it works really well IMO.

      My experience has been spotify is great at recommending songs I like, even unpopular songs - I've quickly fallen into the rabbit hole of making a playlist - checking out the playlist recommendations, seeing their artist's other tracks, etc.

    • jdsully6y

      Worked wonders for broadcast and cable TV.

      • drenvuk6y

        I don't see why Netflix can't provide the best of both worlds.

        edit: btw I'm a huge fan of your work with keydb.

        • jdsully6y

          They are getting there with their auto-play functionality. The missing piece is themed “channels”.

          P.s. Thanks for your kind words. I’m always open to feedback/suggestions for KeyDB. Feel free to open a GitHub issue at any time.

    • DeonPenny6y

      That would be great

  • pok1poekpo126y

    Anecdotally, I don't think it is choice fatigue that is causing a subscriber drop. I think it reflects a drop in the quality of their original content.

    Compare early black mirror to what it is now. It's become far less of a "thinking" show, and much more of a "You should accept this, you shouldn't accept this" show.

  • rajacombinator6y

    I was happy paying for Netflix when they made 2-3 A list shows per year and 1-2 B list shows. Now they make 50 F list shows per quarter by the people who were so bad that Hollywood wouldn’t hire them. (Amy Schumer, etc.) Couldn’t be happier to not pay!

  • rossdavidh6y

    So, I am reminded of a point in the "early" (that is, early as a consumer venue) internet, when there was a lot of great content, but no good search engines. It did not send people back to pre-internet sources, nor do I think the current situation will send people back to their network broadcast channel. But I think there is a real problem, which is that there are more and more good shows, and no more hours in the day. It feels...a bit like too many companies chasing any finite-sized market. It feels like just before the crash.

    It's hard for the world to ever admit it, especially the U.S., but maybe we don't actually need to have this many shows?

  • rahulsom6y

    Nielsen's unable to offer value to streaming services. Their technology and service only work with traditional broadcast television. They would like to see streaming services to send them their data so they can sell it back to them. Streaming services don't benefit from such an agreement. Netflix has been in the streaming business for 10+ years, as has Hulu. For Nielsen to say they can tell these services how streaming customers behave is a bit too presumptuous. Keep in mind, some of these new customers have never subscribed to broadcast television. There's possibly even a generational gap in their behavior.

    • noitsnot6y

      Nielsen claimed to be able to track Netflix efficiently two years ago.

  • low_key6y

    First, I'll admit that I'm still a subscriber.

    For me, the biggest problem with Netflix is the user interface. The auto-playing audio and video at every corner is extremely annoying. The used car dealership feel of it is stressful, which is exactly the opposite of what I want when I'm ready to watch a show or movie.

    They have some content that I like and I'll watch it when I know exactly what I want to see before I open the app. If not, then I don't go to Netflix anymore, it is just too hostile.

  • musha68k6y

    Netflix to me is not much more than a pretty bland version of Huxley's "Feelies". Actually most modern TV show stories would fit nicely into one or two well edited movies. I find all of this very comparable to the food in our super markets - lots of nutritionally empty calories and cheap canola oil. Time badly wasted and truly dystopian - all this zombie-like "binging" is way worse than "bread and games".

    • chadcmulligan6y

      Yes, this is what I'm finding with many Netflix shows, they are extended movies. The problem is that each episode isn't really an episode, it has no "arc". Like when you watch NCIS for example, there's resolution after an hour or so. There's sometimes a bigger plot line if you watch all the episodes in a series but you don't have to.

      ..and because its better for them once they've hooked you to keep you there, the series usually provides a cliff hanger, but many times the series isn't renewed so the risk/investment in time is high. If it is renewed then they really have no new idea so they just rehash the first series and do it again (e.g. the OA, I guess, I stopped after the beginning of the second series). So you never get the closure you get from watching an old school tv series or movie, there's no high's or low's of a good story, there's just time used up.

  • iscrewyou6y

    They raised the prices and then the news came out that they are removing two of their most popular shows. I was ok with the price increase. But now they removed stuff I watch, this new price on my monthly subscriptions has me asking “what am I paying for?”

    They are double dipping to increase production of Netflix shows. More power to them. But don’t remove the things people are actually watching the most.

  • geodel6y

    Well Netflix is now big enough where what their CEO want and what middle management chose to implement will be different things.

    On tech side despite all their tech wizardry I get this feeling that this company is overwhelmed with Java design pattern types. On business side it's full of too clever by half folks who would think every user hostile feature is great if it improves some bullshit metrics.

  • pteredactyl6y

    They need a 'Non-Netflix Content' filter.

  • residentfoam6y

    I find myself browsing Netflix but not finding anything interesting. Old movies and low-quality content. I am deleting the subscription.

  • kara_jade6y

    Well, I can tell the Netflix CEO why they have lost me as a subscriber:

    - Their original content is not terribly appealing to me.

    - They lack much of the content I want to watch (and in Germany the selection of content is much, much smaller to begin with).

    - They have a horrendous user interface. Perhaps I’m in the minority, but I like lists. And even one big list with all the content Netflix offers would be far superior to their interface. I’m not interested in their recommendation algorithms or their peculiar categorization, I want to sift through their metadata on my own terms. Give me a big, filterable list. (That is something that bugs me about every streaming service: you are heavily restricted when it comes to searching and filtering.)

    I have found that my local library has actually a very good selection of DVDs and Blu-rays. So they have become a reliable source of content. Other than that I occasionally buy used or new media cheaply. And for special interests (Anime) I have the net.

  • miguelmota6y

    It seems like Netflix is focusing on quantity rather than quality. They crank out a ton of Netflix Originals but they're all pretty uninteresting and almost seems tailored to high schoolers. I get that they're trying to capture young audiences but the content has sucked for a while and their lack of inventory of non-Netflix Original movies is what caused me to cancel my subscription last year.

    Would think that most people don't sign up for Netflix for their Netflix Original content and those that do end up disappointed after realizing that Netflix doesn't offer recent or classic movies.

    I remember when I could stream on multiple devices and watch classic TV shows which was awesome but now it's more expensive with all the different subscription tiers and they've removed some of my favorite shows.

    Spotify subscribers get offered a Hulu subscription for free (comes with ads though). Hulu has the good classic shows that Netflix no longer has.

  • 6y
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  • habosa6y

    I signed up for Netflix because the original (maybe too good to be true) premise was that I'd be able to stream basically everything in one place. The key is that I came to stream shows that I already watched but which had no home on the internet.

    Now Netflix is a place to watch shows and movies made by Netflix. So it's like HBO, but more quantity and less quality. My favorite "comfort food" shows like The Office, It's Always Sunny in Philadelphia, etc are slowly leaving the service.

    So I find my Netflix account collecting digital dust most of the time. More and more I find myself liking YouTube TV. It gives me mindless channel flipping, live sports, and the cloud DVR gives me a pseudo-netflix where I have every episode of all my favorite shows ready at a click (I just need to fast-forward recorded commercials).

  • someexgamedev6y

    Cable subscriptions are a single subscription that gives you access to everyone's content. Netflix's digital innovation is that they did it at a tenth the price.

    Now that all the content creators have realized the digital value of their content, it doesn't matter for Netflix whether those networks splinter it out into 20 different subscriptions or hide it behind 1 expensive cable subscription again. Netflix doesn't have that content so they lose either way.

    Their only way forward is to become just another content network, OR a cable provider with the same elevated subscription cost. Whichever way they lean, the stock will tumble until they're in line with all their competitors. The gap has been closed.

  • jillesvangurp6y

    They raised their prices and shut down several popular series early. I cancelled my subscription last week because I was finding it hard to find something good to watch that I hadn't seen yet. I'm now catching up on a few things on Amazon Prime like the Expanse season 3, American Gods, Good Omens and a few other things. I will probably switch back in a few months when Netflix has added a few things that I might want to see. They do have a few series that they haven't killed yet that I would want to see. Apparently, they keep your profile and settings for 10 months. This suggests that I'm not the only one shopping around.

  • elamje6y

    The difficulty with Netflix and the like moving to a platform with a recommendation engine, is that no matter how good the machine learning is, it will have a strong incentive(minimization function) to show cheap content. Netflix has awesome blockbusters, but you will see the Netflix label and smaller budget movies higher in your recommendations because it cuts Netflix’s cost. In other words Netflix has to pay a lot more $ per view of blockbusters from big Hollywood studios than it does for private label movies and shows.

    If Netflix can have 10x the amount of private label hits like House of Cards and Black Mirror, they will do fine.

  • raylangivens6y

    I am based out of the Asian sub-continent. I cut the cord on my Netflix subscription 5 months ago.

    I only have a Prime Video subscription and a Hotstar subscription (for Live football, tennis etc). Netflix started becoming a place which would have content that I absoultely didn't want to watch and there were gazillion such titles.

    I felt that a reduced set of options that Hotstar (which has license to HBO-content) and Prime Video was good enough for me. I felt I had too many options on Netflix and didn't want the overhead to select one.

    As for some of the content on Netflix that I do like for e.g. Narcos & Mindhunter, Piracy FTW.

  • allthecybers6y

    I'm interested to see how this plays out. Netflix will either figure it out and survive or they'll continue to shed subscribers and get acquired by Apple to augment AppleTV. I say that partly in jest.

    My Netflix was cancelled about 6 months ago. It felt like it was another version of Facebook... great for mindless scrolling but nothing that made me want to stop scrolling and watch. Part of it was the loss of several favorite shows making the service not worth the price plus the price of other subscriptions. I would say the same about Prime Video if it wasn't free with Amazon Prime.

  • jimbob456y

    They lost all their content because everyone else wanted to hoard it for their own services. That's fine, I'm a faithful consumer and I'll do my part against shady practices.

    Then they put out substandard SJW shows like Bright and Jessica Jones. That's still okay, not every show is targeted to me and they still weren't conducting shady business practices so they were still a good company in my eyes.

    Then they put out 13 Reasons Why. All my goodwill toward them was lost and my subscription was canceled within the month.

  • magicalhippo6y

    Personally I often don't want to invest too much into starting a new series, and I don't have time for an entire movie.

    I also often want to learn new things, or see something interesting. So I turn to YouTube, with all the creative folks uploading interesting and engaging videos about all sorts.

    I think Netflix is missing something by focusing entirely on TV series and movies. Give me something interesting I can watch for 15, 30, 45 minutes that doesn't require the kind of mental investment a TV series does.

  • ryanmcbride6y

    Netflix was so great when their streaming service started, and even back when they only did DVDs by mail. It was so cool that I had access to so many movies and shows in once place.

    Now that every broadcast company has their own streaming service with their own fees, streaming is almost as bad as network TV. (at least with streaming you don't have to watch reruns unless you want)

    I've gone full into Plex now. That seems to be the only way to have a watchable selection of stuff in one place now.

  • dkersten6y

    I used Netflix because it was convenient. I don't watch much, so when there were fewer things that I was interested in, there was no point in keeping my subscriptions. I never signed up for any of the other streaming services because they didn't fulfill my requirements of convenient since I'd have to manage multiple accounts. I just watch even less now and spend my time on other, more rewarding, things. No big loss.

  • codeisawesome6y

    I unsubscribed from Netflix because in Singapore too many of my searches for well known movies come up empty, and TV shows also catch up super late :(

  • tbabb6y

    This analysis suggests a trivial solution, if it's accurate: Make a "shuffle" channel on Netflix which just starts playing a random show/movie which the algorithm has confidence you'll like. "Skipping" would be just like changing the channel on TV.

    That could probably do a better job of satiating the viewer than broadcast channels, which don't know your taste.

  • jv222226y

    > Netflix was worth it because it made accessing so much content easier than piracy

    Amazon can solve that problem. They makes it easy to bring all those disparate channels into a single UI. For example, we have HBO, Boomerang, CBS all in the one Amazon Prime browsing experience. IE You don't need any other apps other than Amazon Prime.

    Makes it super easy, but yeah, all the $10/month start to add up.

  • homerhomer6y

    It's a quality vs quantity issue. Netflix removed the ratings from their hosted content and I feel that I've TRIED to watch to many shows that were not worth my time. Eveytime I go to Netflix I can't find anything that seems good. I know there's good show and they claim so many thousands of shows but why I'am I seeing the same 100 shows everywhere I turn?

    Ugh

  • t0mbstone6y

    My biggest complaint with Netflix is that they seem to be churning out tons of mediocre shows. The plot and theme of each of these shows are always extremely shallow, and seem to be generated almost via a trope randomizer designed to hit cliche target markets.

    - rich moms having babies

    - black family reunion

    - asian family with convenience store

    - older gay couples living together

    - superhero franchise season 7!

    - football players with one last chance to go to college

    - people in jail!

  • magwa1016y

    Netflix is so hard to use. They constantly recommend their latest releases when I have no interest at all. My behavior shows what I want to watch. I have a "My List" filled out. I've been on it for 20 years. Their motivations are obviously not aligned. Youtube recommendations are an example of a working system. Netflix is toast.

  • tsieling6y

    No punishment is enough for auto-play previews.

  • leftyted6y

    I don't understand why Netflix doesn't open up the website to everyone, build out the search tools (they suck), and let people pay per episode, per season, or per movie. I bet they'd make more money.

    I also wonder if Netflix missed an opportunity by not thinking of their product as a streaming platform a couple years ago.

    • Pfhreak6y

      I suspect Netflix has, in fact, considered exactly this model and decided against it because:

      a) It would make them less money b) They don't have rights agreements that would permit it

  • nkozyra6y

    Is the final result individuals or studios having a distributed platform to sell access to just their show (s) for a reasonable fee?

    This is what people want and have been saying so for decades. Don't make me pay for a service I use 2% of. This is the whole anti ala carte thing cable companies have done forever.

  • mixmastamyk6y

    Netflix is finally facing some decent competition, and in response, they've been raising prices. :-/

    I understand they need their own content, but they've already got more than I can watch. I'd prefer more quality and sticking with shows over quantity and higher prices.

  • robtherobber6y

    This very much reads like this article since 2018 (and probably others): https://medium.com/@gholemserge/netflix-poor-ui-40e94f56fc0e

  • subpixel6y

    The lack of reviews and ratings on Netflix means I don’t watch anything at all without googling for reviews and ratings. A significant number of times this leads to me reading, watching, or doing something else.

  • duxup6y

    I just find discovery really hard on Netflix.

    If it isn't a Netflix original I feel like I'm scrounging around / fighting Netflix to find something...it feels like there is little to offer.

  • gtirloni6y

    That's great news it's true. Netflix just have to invest in curating content and an always-on channel(s) to fix that problem. Much cheaper.

  • WalterBright6y

    The obvious solution for Netflix is to create a handful of "channels". Something people can just switch to anytime and just veg.

  • egberts16y

    Plus their latest made for Netflix-specific movies have taken on some political issues as a dig. I’m more into politic-Free dialog.

  • hartator6y

    The thing is almost all Netflix produced content is really not that good. If it was HBO quality, no one would consider leaving.

  • sjg0076y

    Yeah I suffer from decision fatigue with both Netflix and Prime, even from just the Apple TV movies...

  • kyriakos6y

    Is it me or the article grammar is off? Missing words etc

  • chrisallick6y

    Spelled ‘know’ wrong in the subtitle... eye roll

  • taivare6y

    Decision fatigue = JavaScript Frameworks

  • ziddoap6y

    Classic paradox of choice problem, and I'm keen to see how Netflix decides to tackle it.

    • m4636y

      If this is the actual reason subscriptions are dropping, then the obvious solution would be to ACTUALLY allow searching and filtering of the catalog, along with nuanced rating of shows and accurate prediction.

      I remember that netflix sponsored a contest to accurately predict what people wanted to watch, then ignored the winning algorithm.

  • drawkbox6y

    The article viewpoints are probably right, Netflix and Amazon need a few more hits that people trust.

    The Office was a big fallback show and Netflix needs a few of those of their own. Stranger Things probably fits that.

    The Witcher might change things for quality on Netflix.

    Netflix shows have high production quality in terms of cinematography, lighting, sound, color, sets, on location etc. Writing and big draw actors aren't there just yet, though they have a bunch of that going and started that way with House of Cards. Stranger Things was new actors except a couple like Winona Ryder, the writing was better and it was successful. Maniac and Sabrina are also pretty good in this area. Bojack Horseman has a cult following. Dark is amazing. Black Mirror was a great acquisition. I Am Mother was pretty good and premiering Annihilation was a steal. Russian Doll was excellent. Animation like Death, Love & Robots, Voltron, Castlevania and more are solid. Those are all the model to go for. What is missing in most shows is writing and casting/actors draw to make a staple series that becomes a fallback like the article mentions.

    > Consumers turn to a trusted source when they don’t know what to watch on their streaming service

    > Subscriptions like Netflix and Amazon Prime offer plenty of critically-acclaimed, award-winning content. But the thing is, viewers have to pick which movies and series they’ll watch, and observers say many are getting burned out from all that decision-making.

    Now with The Witcher the writing is based on a really solid book series, they have a big name actor Henry Cavill that has read the series and it looks great. It could be their Game of Thrones.

    Amazon is also trying this with Lord of the Rings and Wheel of Time.

    These shows if they are done right, will get rewatched for a long time and draws in the mega fans that are influencers.

    Netflix is doing pretty good with stand up comedy, maybe even the leader now. They paid Dave Chappelle and will forever be thanked for that by comedy content consumers.

    Netflix and Amazon need some big hits like the coming epics, and they need some good staple shows like the Office, Parks and Recreation, Brooklyn 99 (Netflix should have bought this), Always Sunny in Philadelphia, Friends, Seinfeld, Curb Your Enthusiasm and more. When they have that they equal the content competition that has that trusted good quality. They need a few more of these always watchable fallbacks.

    They are both still chasing HBO, HBO is still the top in consistently good content and shows.

    Personally I love the competition, some real funding and creator freedom is being unleashed, some are big hits, some are average and some not so good, but I like the amount of content and like the vibe of where Netflix is headed. Their new intro splash where the N goes into color bands is even great, matches their really colorful catalog.

  • throwaway0827296y

    There's nothing worth watching in Netflix now. I find myself spending more time on Prime Video where I can find richer content through Prime movies and subscription channels like HBO, Starz and PBS (for British murder mystery shows). Moreover, Netflix is getting its recommendations for me completely wrong. Without user reviews, I've no idea if the content is good. I'm not going to waste my time watching some random show if I find that it's crappy 2 episodes in. Prime on the other hand shows me IMDB ratings (which are good enough) along with user ratings.

    • jhallenworld6y

      Amazon has the interesting idea of making it as easy as possible to buy a subscription (to Starz, HBO) and then cancel it later when you are no longer interested. I think this is very important in the future, where every content producer wants to have their own Netflix.

      The advantage that Amazon offers, is that you only have to learn how to cancel a channel on Amazon, and not on 10 different websites..

      • penagwin6y

        What you're describing is a "streaming service aggregator" which would be great but I doubt many streaming services will want to be apart of (Talking netflix, hulu, etc).

    • sho6y

      > Netflix is getting its recommendations for me completely wrong

      As far as I can tell Netflix has no "recommendation engine". I have never noticed any correlation between the kind of show/movie I like and what it displays; it seems completely random, well, with a bias towards self-made content which presumably costs them less in licensing - almost all of which is made-for-TV level garbage of no interest to me in any format. I genuinely think I could write a better recommendation engine. I think sorting by basically anything - budget, popularity in my demographic, most watched until completion, would be better than whatever they have now.

      Basically my only use for Netflix now is the occasional standup comedy special (which I have to search for by name), the rare occasion I suddenly think of a movie I want to watch and is actually there (also search by name), or to put other people in front of. I'd try HBO Go but for some idiotic reason it's not available in my area.

      Frankly, if they can actually execute, I think Disney is going to clean Netflix's clock.

    • ryanianian6y

      You may consider a meta-streaming service like ReelGood (not affiliated just a happy user). You tell it which streaming services you have, what shows you've liked, etc and it gives you recommendations from across all your services.

      I go through cycles of using it and not but every time I'm feeling too much choice-fatigue I pull up my reelgood recs and pick something from there.

  • droithomme6y

    There's multiple reasons. Not all these reasons are being discussed. Valid reasons discussed get censored.

    Netflix had great technology and business plan and management executed it well for many years.

    I reluctantly dumped it all in late May. I'd been watching it carefully after in December they hired an activist executive from ABC who cares more for political correctness than profitability. Dumping at the end of May proved smart and I'm pretty happy with my half million in locked in gains.

    Netflix is now going to descend to $190 or so. Maybe it comes back from that. Maybe. Only if they make changes. After it hits rock bottom, if it then comes back up to $300 I'll reinvest.

    Those of you who didn't dump your stock yet, fasten your seatbelts and good luck to you. Hopefully I'm just a crank.

  • not_a_cop756y

    If people are always engaged in videos like TV and movies, they are generally less engaged in their own life - which is generally pretty unhealthy. I think people have come to realize that they don't need to watch stuff streaming all the time. They can read a book, or go outside, and even interact with real people.

    Several online offerings offer zilch in the way of true health benefits.

    • darepublic6y

      Agree with you that constant screen time doesn't make for a healthy lifestyle. Seems pretty speculative and prob too optimistic to assume people are coming to this realization and acting on it.

  • m0zg6y

    Or it could just be that their catalog is 99% unwatchable garbage and they keep raising the prices every year anyway.

    • DeonPenny6y

      Its actually really good and their orginals are usually better than everything else they have.

      • PenguinCoder6y

        That's part of the problem. People aren't getting Netflix to watch their original programming.

      • throwaway0827296y

        That's a really low bar for them to beat.

    • ziddoap6y

      Well this is a tad hyperbolic and quite subjective, isn't it?

      Regarding pricing, yeah rising prices suck but do you really expect prices to remain stable indefinitely?

      • m0zg6y

        Given that there's hardly anything to watch and customers are leaving because of it, I expect the prices to go down. They need to focus, produce at least something GoT/Breaking Bad-grade, and sustain it for a few years.

        • ziddoap6y

          >Given that there's hardly anything to watch

          Subjective, I find lots of things to watch and enjoy.

          >produce at least something GoT/Breaking Bad-grade

          Again, subjective. I enjoyed Breaking Bad, but did not enjoy GoT. Other people liked the vice-versa. Other people liked neither.

          It sounds like you want Netflix to cater specifically to your tastes.

          I imagine pricing restructure might happen if the exodus is extreme, but it doesn't seem like it is very extreme. After all, they gained subscribers didn't they? Just not as many as they had thought.

          >second-quarter earnings report Wednesday revealed fewer _new_ subscribers than expected

          >The company said it _added_ 2.7 million subscribers across the globe in the second quarter

          • aeternus6y

            Which Netflix shows would you say match the quality and viewership of GoT, Breaking Bad, Westworld?

            Maybe only House of Cards. HBO just has Netflix beat in terms of content over the last couple years especially.

            • ziddoap6y

              Does HBO have good shows and a large auidence? Absolutely.

              However, that does not mean that the catalogue of Netflix is "99% unwatchable garbage" which was the point I was refuting. Nor does it mean Netflix isn't allowed to raise their pricing as they see fit.

            • praneshp6y

              > GoT, Breaking Bad, Westworld

              finished show with poorly received last couple of seasons, not a hbo show that's streaming on Netflix right now, 2-season old show with a silly 2nd season.

              House of Cards was also kind of crap after 4 seasons (and even earlier if we're going to nitpick)

              Breaking bad is now seen with rose tainted glasses, but I remember how some folks talked about it when the show was running (esp the fly episode).

              Finally, if you're going to praise HBO, not mentioning The Wire is kind of ignorant.

          • pjmorris6y

            > It sounds like you want Netflix to cater specifically to your tastes.

            Given that they have the technology to stream any movie ever made to my house, and given the availability of more data about each of us than we probably even know about, is catering specifically to each of our tastes unreasonable? I mean, why do you have the things in your house that you have, if not to cater to your tastes?

            • ziddoap6y

              I worded that poorly, and concede it's not really a strong point.

  • 6y
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  • Sojuwa6y

    Blacked Mirror has been more than enough reason to keep me subscribing.

  • IanDrake6y

    At some point Netflix got woke and for me that killed it.

    Most Netflix originals prioritized a political message first and entertainment a distant second.

    I don't need to get my values from entertainers, of all people.

    • jl27186y

      Whether you agree with the message or not, it’s the opposite of entertainment when you know that everything is going to conform to a trope.

      I wonder whether they’d consider that maybe people are just bored and don’t want to pay for the content.