Cool post. One thing that rubbed me the wrong way: Their response was better than 98% of other companies when it comes to reporting vulnerabilities. Very welcoming and most of all they showed interest and addressed the issues. OP however seemed to show disdain and even combativeness towards them... which is a shame. And of course the usual sinophobia (e.g. everything Chinese is spying on you). Overall simple security design flaws but it's good to see a company that cares to fix them, even if they didn't take security seriously from the start.
Edit: typo
I agree they could have worked more closely with the team, but the chat logging is actually pretty concerning. It's not sinophobia when they're logging _everything_ you say.
(in fairness pervasive logging by American companies should probably be treated with the same level of hostility these days, lest you be stopped for a Vance meme)
This might come as a weird take but I'm less concerned about the Chinese logging my private information than an American company. What's China going to do? It's a far away country I don't live in and don't care about. If they got an American court order they would probably use it as toilet paper.
On the other hand, OpenAI would trivially hand out my information to the FBI, NSA, US Gov, and might even do things on behalf of the government without a court order to stay in their good graces. This could have a far more material impact on your life.
That's rather naive, considering China has a international police unit, that is stationed in several countries https://en.wikipedia.org/wiki/Chinese_police_overseas_servic...
There's also the Mossad's approach to "you're out of our jurisdiction".
https://en.wikipedia.org/wiki/Mordechai_Vanunu
https://en.wikipedia.org/wiki/Adolf_Eichmann
>everything Chinese is spying on you
When you combine the modern SOP of software and hardware collecting and phoning home with as much data about users as is technologically possible with laws that say “all orgs and citizens shall support, assist, and cooperate with state intelligence work”… how exactly is that Sinophobia?
its sinophobia because it perfectly describes the conditions we live in in the US and many parts of europe, but we work hard to add lots of "nuance" when we criticize the west but its different and dystopian when They do it over there.
USA does the same thing, but uses tax money to pay for the information, between wasting taxpayer money and forcing companies to give the information for free, China is the least morally incorrect
If all of the details in this post are to be believed, the vendor is repugnantly negligent for anything resembling customer respect, security and data privacy.
This company cannot be helped. They cannot be saved through knowledge.
See ya.
+1
Yes, even when you know what you're doing security incidents dan happen. And in those cases, your response to a vulnerable matters most.
The point is there are so many dumb mistakes and worrying design flaws that neglect and incompetence seems ample. Most likely they simply don't grasp what they're doing
> Overall simple security design flaws but it's good to see a company that cares to fix them, even if they didn't take security seriously from the start.
It depends on what you mean by simple security design flaws. I'd rather frame it as, neglect or incompetence.
That isn't the same as malice, of course, and they deserve credits for their relatively professional response as you already pointed out.
But, come on, it reeks of people not understanding what they're doing. Not appreciating the context of a complicated device and delivering a high end service.
If they're not up to it, they should not be doing this.
Yes I meant simple as in "amateur mistakes". From the mistakes (and their excitement and response to the report) they are clueless about security. Which of course is bad. Hopefully they will take security more seriously on the future.
Note that the world-model "everything Chinese is spying on you" actually produced a substantially more accurate prediction of reality than the world-model you are advocating here.
As far as being "very welcoming", that's nice, but it only goes so far to make up for irresponsible gross incompetence. They made a choice to sell a product that's z-tier flaming crap, and they ought to be treated accordingly.
What world model exactly do you think they're advocating?
I mean, at the end of the article they neglected to fix most of the issues and stopped responding.
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